Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denise Alcantar

Dallas

Summary

Demonstrated ability to provide exceptional customer service by resolving complaints efficiently and ensuring customer satisfaction. Experience includes handling cash transactions, managing returns, and maintaining inventory control. Developed positive relationships with customers through effective communication and friendly interactions. Proven skills in problem-solving and time management contribute to a productive work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Ollies Bargain Outlet
Haltom City
12.2023 - Current
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed positive relationships with customers through friendly interactions.

•do returns, cashier

• sticker products and put freight out

Lifeguard

Hurst Aquatics
Hurst
06.2024 - 08.2024
  • Instructed patrons on proper use of diving boards, slides, ladders.
  • Reported any unsafe conditions or suspicious activity to management immediately.
  • Provided assistance to swimmers of varying skill levels.
  • Performed emergency rescues when necessary.
  • Monitored swimmers to ensure safety in the pool area.
  • Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
  • Utilized training, rescue techniques and proper equipment to aid distressed people.
  • Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.

Cashier

Monique panaderia
Haltom City
06.2023 - 08.2023
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

prepare bread, restock it & do cake orders and package bread

Education

High School Diploma -

Haltom Highschool
Haltom City, Texas
05-2025

Skills

  • Customer service
  • Problem solving
  • Time management
  • Inventory control
  • Cash handling
  • Communication skills
  • Positive attitude
  • Adaptive team player

Certification

cpr certificate

Timeline

Lifeguard

Hurst Aquatics
06.2024 - 08.2024

Customer Service Representative

Ollies Bargain Outlet
12.2023 - Current

Cashier

Monique panaderia
06.2023 - 08.2023

High School Diploma -

Haltom Highschool
Denise Alcantar