Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Denise Andrieux

Essex Junction,MD

Summary

Organized Senior Program Manager committed to excellence with over 16+ years of strategic goal and key objective development experience. Leverages communication and commitment cultivate and grow relationships with key clients and manage program portfolio of $90,000,000. Skilled in Industry best practices for process improvement.

Overview

22
years of professional experience

Work History

Verra Mobility
Columbia, MD

Senior Program Manager
08.2010 - Current

Job overview

  • Identified system needs and designed processes to support business requirements.
  • Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
  • Designed infrastructure solutions to resolve business issues and improve delivery processes.
  • Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.

Traffipax
Columbia, MD

Account Manager
04.2005 - 08.2010

Job overview

  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.

Merkle Loyalty Solutions
Lanham, MD

Account Executive
03.2000 - 04.2005

Job overview

  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.

Education

Essex Community College
Baltimore, MD

Associates from Business Administration And Management
06.1987

Chesapeake High School
Baltimore, MD

Diploma
06.1983

Skills

  • Business Management Principles
  • Performance Tracking and Evaluations
  • Cost Management
  • Team Meetings
  • Risk Management Assessments
  • Stakeholder Communications
  • Project Management
  • Implementation Planning
  • Financial Forecasting
  • Information Confidentiality
  • Managing Program Activities
  • Workflow Diagrams
  • New Business Opportunities
  • Employee Coaching and Motivation
  • Vendor Selection
  • Administration and Reporting
  • Customer Service
  • Scheduling and Coordinating
  • Manage Profitability
  • Strategic Planning
  • Awareness Programs
  • Business Intelligence Data Modeling
  • Customer Relationship Management
  • Business Analysis
  • RFP Responses
  • Law Enforcement
  • Client Requirements
  • Statistics

Timeline

Senior Program Manager

Verra Mobility
08.2010 - Current

Account Manager

Traffipax
04.2005 - 08.2010

Account Executive

Merkle Loyalty Solutions
03.2000 - 04.2005

Essex Community College

Associates from Business Administration And Management

Chesapeake High School

Diploma
Denise Andrieux