Denise Baskerville
Palmetto,GA
Overview
15
15
years of professional experience
Work History
Lavatory Technician
Delta Air Lines, Inc
Atlanta, GA
02.2025 - Current
- Operated and maintained aircraft ground support equipment to ensure operational readiness.
- Conducted pre-flight inspections, identifying and resolving mechanical issues promptly.
- Collaborated with team members to enhance safety protocols and compliance standards.
- Diagnosed technical problems using advanced troubleshooting techniques and tools.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
Mail Handler Assistant
United States Postal Service, USPS
Palmetto, GA
11.2024 - 02.2025
- Sorted and distributed incoming mail to ensure timely delivery across multiple routes.
- Operated advanced sorting machinery, enhancing efficiency in mail processing operations.
- Assisted in training new team members on operational procedures and safety protocols.
- Monitored inventory of mailing supplies, ensuring availability and minimizing disruptions.
Clerk 3
Newark Board Of Education
Newark, NJ
07.2023 - 08.2024
- Processed student enrollment documents with accuracy and attention to detail.
- Coordinated communication between staff, students, and families regarding important updates.
- Maintained organized filing systems for student records and administrative paperwork.
- Assisted in developing and implementing efficient office procedures to enhance workflow.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Maintained up-to-date employee records to assist in human resources planning.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Delivery Associate
Skylight Prime Delivery
Carteret, NJ
10.2021 - 11.2023
- Coordinated timely delivery schedules, ensuring optimal route efficiency and on-time performance.
- Implemented process improvements that reduced delivery times and enhanced customer satisfaction ratings.
- Monitored vehicle maintenance schedules to ensure compliance with safety regulations and reduce downtime.
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Assistant Group Home Manager
Jewish Services of Developmental Disabilities
West Orange, NJ
01.2011 - 07.2018
- Understand and implement house objectives as directed by house manager.
- Prepare all weekly menus and enforce prescribed dietary requirements for all residents.
- Coordinate monthly staff meetings and training for all group home staff.
- Attend all scheduled medical appointments for group home residents.
- Ensured the group home was kept to a high standard of cleanliness aligned with state regulated safety guidelines.
- Process all payroll for staff weekly.
- Provide monthly reports on each resident's progress with activity goals.
- Inspect medical spreadsheets daily to ensure Medicaid distribution was completed on previous shifts.
- Attend all quarterly corporate management meetings.
Paraprofessional
Newark Board of Education
Newark, NJ
11.2012 - 05.2014
- Assisted teachers in implementing individualized education plans for diverse learners.
- Supported classroom management by maintaining a positive and inclusive learning environment.
- Facilitated small group instruction, enhancing student engagement and understanding of core subjects.
- Developed and maintained effective communication with parents regarding student performance and behavior.
- Implemented behavioral interventions, fostering improved academic outcomes for students with special needs.
- Advocated for student needs within the school community, promoting resources and support services available.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Education
High School - undefined
Barringer High School
06.2008
Skills
Attention to detail
Customer service
Works Well Under Pressure
Multitasking and organization
Written/Verbal communication
Quality control
Documentation and reporting
Work Planning and Prioritization
Customer interaction
Deadline oriented
Document preparation
Information tracking
Program support
Timeline
Lavatory Technician
Delta Air Lines, Inc
02.2025 - Current
Mail Handler Assistant
United States Postal Service, USPS
11.2024 - 02.2025
Clerk 3
Newark Board Of Education
07.2023 - 08.2024
Delivery Associate
Skylight Prime Delivery
10.2021 - 11.2023
Paraprofessional
Newark Board of Education
11.2012 - 05.2014
Assistant Group Home Manager
Jewish Services of Developmental Disabilities
01.2011 - 07.2018
High School - undefined
Barringer High School