WILLIE COOK
Northside Hospital
Stone Mountain,GA
1
Certification
27
years of professional experience
Experienced and compassionate Behavioral Health Technician and Mental Health Specialist with over 26 years of experience working in hospital, educational, and psychiatric settings. Skilled in crisis intervention, therapeutic support, and managing aggressive behaviors. Proven ability to build rapport with patients, ensure safety, and contribute to interdisciplinary teams. Background includes aviation ground operations, showcasing flexibility and teamwork across industries.
Work History
Lavatory Technician
8 Months- Safely services, drains, and maintains aircraft waste systems on the ground.
Behavioral Health Technician
7 Years 6 Months- Provides direct patient care for individuals with mental health and substance abuse disorders.
- Maintains therapeutic milieu and ensures patient safety.
- Cross-trained in Emergency Department Technician duties.
Ground Coordinator
3 Years 5 Months- Ensures operational safety by following established safety practices and procedures.
- Communicates effectively across all levels—written, verbal, and listening.
- Demonstrates strong time management and accountability in a fast-paced airline environment.
Mental Health Technician
2 Years 11 Months- Delivered care to patients with serious mental illnesses.
- Facilitated group and individual sessions on coping skills, self-management, and social skills.
- Assisted with crisis prevention and intervention.
Mental Health Technician
3 Years 2 Months- Maintained a positive and professional attitude, prioritizing patient safety.
- Engaged patients in therapeutic activities supporting treatment goals.
Paraprofessional
6 Years 6 Months- Provided educational and therapeutic support for students with emotional and behavioral disorders.
- Supported classroom management and individual development plans.
Lifeguard
3 Years 6 Months- Water Safety: Monitors the pool area to protect patients, visitors, and staff, and performs rescues or administers CPR when required.
- Patient Support: Assists therapists and patients in and around the pool during aquatic therapy and recreational activities.
- Rule Enforcement: Explains and enforces pool safety guidelines fairly and clearly.
- Facility Upkeep: Maintains clean pool areas and equipment and reports any maintenance or safety hazards.
- Incident Reporting: Documents accidents or injuries using the center's notification system.
Activity Therapist
8 Years- Designed and led therapeutic activities to help patients manage stress and achieve treatment goals.
- Collaborated as part of a multidisciplinary team to develop care plans.
Clinical Assistant
2 Years 5 Months- Supported a therapeutic environment through patient interaction and supervision.
- Monitored clients' health status and assisted with medical needs.
Assistant Activity Director (Intern)
10 Months- Assisted in developing and delivering activity programs for residents.
- Ensured compliance with federal, state, and local regulations.
Education
Bachelor of Science - Therapeutic Recreation
Skills
Behavioral Health & Crisis Management
Patient Safety & Therapeutic Care
DBT & MOAB Trained
Team Collaboration
Verbal De-escalation
Time Management
CPR & First Aid
Lifeguard
Microsoft Office Suite (Word
Excel
Outlook)
Electronic Health Record (EHR) Systems
Basic knowledge of airline operational software (for Delta Airlines)
Certification
Management of Aggressive Behavior (MOAB), Dialectical Behavior Therapy (DBT), Lifeguard, Eagle Scout, Boy Scouts of America
Accomplishments
- Recognized for delivering exceptional patient care and attention to detail.
CERTIFICATIONS & TRAINING
- Management of Aggressive Behavior (MOAB)
- Dialectical Behavior Therapy (DBT)
- Lifeguard
- Eagle Scout, Boy Scouts of America
Timeline
Lavatory Technician
Delta Airlines
02.2026 - CurrentRead More
Ground Coordinator
Delta Airlines
09.2022 - 02.2026Read More
Behavioral Health Technician
Northside Hospital
04.2019 - CurrentRead More
Mental Health Technician
Grady Memorial Hospital
05.2016 - 04.2019Read More
Mental Health Technician
Lakeview Behavioral Health
08.2014 - 10.2017Read More
Lifeguard
Shepherd Center
03.2011 - 09.2014Read More
Paraprofessional
DeKalb County Board of Education
11.2009 - 05.2016Read More
Activity Therapist
Hillside Residential Psychiatric Center
03.2003 - 03.2011Read More
Clinical Assistant
Laurel Heights Hospital
10.2000 - 03.2003Read More
Assistant Activity Director (Intern)
Fulton County Family & Children Services
02.2000 - 12.2000Read More
Southern University
Bachelor of Science from Therapeutic Recreation
Read More