Summary
Overview
Work History
Education
Skills
Accomplishments
Quality Superstar for InfoCision
Timeline
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Denise Boyce

FAIRMONT,United States

Summary

Motivated Telemarketer highly successful at handling inbound and outbound sales calls using scripted communications. Learns systems and program details to resolve issues and offer best-in-class service.


Strong willed Telemarketer with high level of enthusiasm and energy. Over three years of experience in call center environments. Possessing skills in developing rapport with each customer.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Telemarketer

InfoCision
Clarksburg, WV
01.2001 - 02.2004
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.

Education

High School Diploma -

North Marion High School
Farmington, WV
06.1980 - 06.1984

Associate of Science - Biblical Studies

Restoration College International
Fairmont, WV
04.2021 - 05.2022

Skills

Outbound and inbound calls

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Accomplishments

  • Achieved Quality Superstar by completing a call verbatim with accuracy and efficiency.

Quality Superstar for InfoCision

I was given several trophies during the months for completing the call verbatim,

and that led to receiving the quality Superstar of the year award.

Timeline

Associate of Science - Biblical Studies

Restoration College International
04.2021 - 05.2022

Telemarketer

InfoCision
01.2001 - 02.2004

High School Diploma -

North Marion High School
06.1980 - 06.1984
Denise Boyce