Denise Boyle
Chandler,AZ
If you really look closely, most overnight successes took a long time.
Steve Jobs
Overview
34
34
years of professional experience
Work History
Owner/Operator
Tom's Auto Service
Chandler, AZ
12.1989 - Current
- Developed business plan and budget to maximize profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
Service Manager - Bowling
Brunswick Zone
Gilbert, AZ
08.2010 - 02.2012
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Resolved customer complaints in a timely manner.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input on hiring decisions.
- Evaluated individual performance and identified opportunities for improvement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Created and managed budgets for travel, training and teambuilding activities.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Sale Specialist
Brunswick Zone
Mesa , AZ
06.2005 - 08.2010
- League development and maintainence of bowlers and leagues.
- Development and support to grow business within the bowling community as well as bringing in company parties and events.
- Attended local Chamber of Commerce functions to become a name in the community.
- Oversee the junior coordinator and program for youth bowling program development.
- Grow the birthday party program, also was part of the development team to start the new birthday party program.
- Help with counter sales when needed.
Education
High School Diploma -
06.1980
- Regents Diploma
- Honor Roll
Business Administration and Management
Timeline
Service Manager - Bowling - Brunswick Zone
08.2010 - 02.2012
Sale Specialist - Brunswick Zone
06.2005 - 08.2010
Owner/Operator - Tom's Auto Service
12.1989 - Current
East High School - High School Diploma,
Monroe Community College - , Business Administration and Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse