Denise Brake
Summary
Can be a leader or team player based on needs and flexibility of the situation. Problem solver who likes to be challenged and dissect issues at hand while effectively thinking of the most beneficial outcome. Outstanding at uplifting moral and encouraging team members with accurate but meaningful feedback. Recent leadership experience that provides an ever evolving way of discussing and effectively dissolving bigger issues by breaking them down into manageable tasks. Overall, adaptable and ambitious for growth and equality.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Rock Salt Milk Bar
11.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Sales Associate
Bath & Body Works
10.2022 - 10.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Sales Associate
Shoe Department
02.2020 - 10.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Cashier Team Lead
Zaxbys Restaurant
10.2019 - 05.2020
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Education
No Degree - Psychology
LaGrange College
La Grange, GA05.2026
Skills
- Customer Relationship Management
- Ambition
- Graphic Design
- Creativity
- Time Management
- Financial Management
- Team Motivation
- Promotional Planning
- Customer Service and Satisfaction
- Training and Development
Drawing, Music, Literature, Theatre, Astrology
I enjoy finding new hobbies and trying new things so that my mind is always stimulated. The arts have called on me since I was seven and I first began to draw, continuing to now where I have become more determined to branch out into a variety of mediums. Music has a personal pedestal in my heart above much else as I accompany every emotion I feel or experience to whichever melody embodies it best. Theatre combines these feelings through the expression of music, words and motion so naturally I have a connection to all it has to offer. Astrology is a past time I enjoy because I love nature and enjoy how the stars have been incorporated into intriguing tales as time has past
Timeline
Assistant Manager
Rock Salt Milk Bar
11.2023 - Current
Sales Associate
Bath & Body Works
10.2022 - 10.2023
Sales Associate
Shoe Department
02.2020 - 10.2022
Cashier Team Lead
Zaxbys Restaurant
10.2019 - 05.2020
No Degree - Psychology
LaGrange College
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