DENISE BURKE
Denver,CO
Summary
Talented Store Management offering exceptional operations and team management abilities. Closely monitor operations and adjust strategies while empowering staff to independently handle daily needs. Focused on strengthening strategies to keep the business ready for any challenge.
Overview
4
4
years of professional experience
Work History
Store Manager
DD’s Discount
01.2023 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Store Manager
Big Lots
05.2020 - Current
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Trained and developed new employees for ease of transition into team.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
4.0 GPA - Office Management
Front Range Community College
Westminster, CO02.2013
Skills
- POS Systems
- Team Development
- Operations Management
- Shift Scheduling
- Loss Prevention
- Personnel development
- Product Merchandising
- Payroll Management
Accomplishments
Hope Project-I had the honor of training and mentoring under privilege Women teaching them life skills and computer skills. Preparing them for work experience.
Timeline
Store Manager
DD’s Discount
01.2023 - Current
Store Manager
Big Lots
05.2020 - Current
4.0 GPA - Office Management
Front Range Community College
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