Denise Burris
Gainesville,TX
Summary
Detail-oriented professional skilled in ticket verification, reservation management, and cash handling. Known for creating welcoming environments and ensuring guest satisfaction in fast-paced settings.
Overview
35
35
years of professional experience
Work History
Ticket Scanner
DFW Workers
Thackerville, Oklahoma
08.2026 - Current
- Scanned tickets at various event venues for entry processing.
- Verified ticket authenticity with scanning equipment.
- Assisted patrons with questions about event access.
- Maintained cleanliness and organization at entry points.
Host
Vino's Italian
Thackerville, Oklahoma
03.2026 - 04.2026
- Greeted and welcomed guests upon arrival to create a friendly atmosphere.
- Maintained cleanliness and organization of the waiting area and dining space.
- Managed reservations and seating arrangements for optimal guest flow.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Sales Associate
Winstar World Casino
Thackerville, Oklahoma
07.2018 - 02.2025
- Assisted guests with inquiries and provided exceptional customer service.
- Promoted casino events and encouraged guest participation.
- Processed transactions accurately at the point of sale.
- Maintained cleanliness and organization of sales areas.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Host
Gran Via Buffet
Thackerville, Oklahoma
09.2017 - 06.2018
- Greeted and welcomed guests upon arrival to create a friendly atmosphere.
- Managed reservations and seating arrangements for optimal guest flow.
- Assisted servers by communicating guest needs and special requests promptly.
- Maintained cleanliness and organization of the waiting area and dining space.
Sales Associate
Walmart
Gainesville, Texas
09.2016 - 08.2017
- Assisted guests with inquiries and provided exceptional customer service.
- Maintained cleanliness and organization of sales areas.
- Processed transactions accurately at the point of sale.
Orthodontic Technician
Five Star Orthodontic
Denton, Texas
05.2001 - 08.2016
- Fabricated orthodontic appliances using advanced digital scanning technology.
- Maintained and repaired equipment to ensure optimal functionality and safety.
- Collaborated with orthodontists to customize treatment plans for patients.
- Organized inventory of materials and supplies for efficient workflow management.
- Ensured that all dental tools were properly cleaned and stored at the end of each shift.
- Maintained inventory of orthodontic supplies and equipment.
- Took impressions of patients' mouths using alginate material or polyvinyl siloxane materials.
- Removed excess cement from around brackets after installation of braces.
- Made sure that all orthodontic materials met safety requirements prior to use.
- Cleaned and polished removable appliances such as retainers or aligners.
Assembly Line Worker
Webber Aircraft
Gainesville, Texas
09.2000 - 11.2001
- Assembled aircraft components using hand tools and power equipment.
- Inspected parts for quality and compliance with standards.
- Operated machinery to streamline assembly processes efficiently.
- Collaborated with team members to maintain a steady workflow.
- Trained new employees on assembly procedures and safety practices.
- Followed safety protocols to ensure a secure work environment.
- Maintained clean and organized workstations throughout shifts.
- Ensured work areas were kept clean and organized at all times.
- Followed standard operating procedures while performing tasks on the assembly line.
- Recognized defective material and reported issues to management.
- Assembled component parts of items and completed hand-finishing of final products.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Boxed, labeled, and moved items to keep production lines moving swiftly.
- Used established assembly instructions to complete jobs.
- Operated machinery such as drills, saws and presses to assemble parts.
- Completed component assembly with minimal supervision to meet deadlines.
- Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
Wax Assembler
Jostens
Denton, Texas
08.1998 - 09.2000
- Assembled wax components for class rings and other products.
- Operated machinery to create precise wax models for manufacturing.
- Inspected finished products for quality and consistency standards.
- Collaborated with team members to streamline assembly processes.
- Maintained a clean and organized workspace to ensure safety.
- Utilized tools and equipment effectively to enhance production efficiency.
- Followed safety protocols to minimize risks during assembly operations.
- Maintained a safe work environment by adhering to safety procedures and regulations.
- Followed established procedures for handling hazardous materials safely.
- Tested functionality of completed wax assemblies to ensure proper operation.
- Cleaned work area regularly to adhere to safety standards and regulations.
- Performed routine maintenance on wax assembly equipment to maintain optimal performance levels.
- Assisted in troubleshooting any issues with the assembly process or equipment malfunctions.
- Operated various machinery such as soldering irons, presses, and drills in accordance with safety protocols.
- Monitored stock levels of supplies used in the assembly process and restocked when necessary.
- Inspected all components of the wax assemblies for accuracy and quality assurance.
- Assembled wax products according to detailed instructions and specifications.
- Analyzed workflow processes and proposed changes or improvements where appropriate.
- Participated in weekly meetings with management personnel to discuss progress made on current projects.
- Utilized various casting and molding methods to develop cores according to industry and product specifications.
- Observed automatic molding machines to quickly correct malfunctions or material jams.
- Introduced time-saving techniques to cut down on production time.
- Determined appropriate temperature and time settings for each material and mold to reduce non-conformances.
- Operated ovens and furnaces to melt, flux and pour metals into casts and molds.
- Organized raw materials to streamline production.
- Weighed mixes accurately to decrease waste by minimizing excess and removed material.
Sales Associate
Big Dog Apparel
Gainesville, Texas
06.1998 - 08.1998
- Assisted guests with inquiries and provided exceptional customer service.
- Processed transactions accurately at the point of sale.
- Upholding company policies while ensuring a positive atmosphere for patrons.
- Maintained cleanliness and organization of sales areas.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
American Outpost
Gainesville, Texas
09.1997 - 06.1998
- Assisted guests with inquiries and provided exceptional customer service.
- Processed transactions accurately at the point of sale.
- Upholding company policies while ensuring a positive atmosphere for patrons.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
Prestige Cosmetics
Gainesville, Texas
05.1997 - 07.1997
- Assisted guests with inquiries and provided exceptional customer service.
- Processed transactions accurately at the point of sale.
- Resolved customer complaints promptly and effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Received and displayed product shipments on store retail shelves upon delivery.
Sales Associate
Bruce Alan Bags
Gainesville, Texas
04.1995 - 05.1997
- Assisted guests with inquiries and provided exceptional customer service.
- Processed transactions accurately at the point of sale.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Upholding company policies while ensuring a positive atmosphere for patrons.
- Resolved customer complaints promptly and effectively.
- Maintained cleanliness and organization of sales areas.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Used technology resources to assist customers in locating and selecting items.
- Demonstrated product features and benefits for customers' needs.
- Conducted inventories on a regular basis to track stock levels.
- Tracked sales performance metrics to identify trends in market place.
Sales Associate
Kmart Footwear
Gainesville, Texas
03.1992 - 06.1993
- Assisted guests with inquiries and provided exceptional customer service.
- Maintained cleanliness and organization of sales areas.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Attended weekly team meetings to review performance goals and objectives.
Education
High School Diploma -
Central Christian Academy
Whitesboro, TX06-1991
Some College (No Degree) - Art
North Central Texas College
Gainesville, TXSkills
- Ticket scanning
- Ticket verification
- Event access assistance
- Reservation management
- Customer interaction
- Cash handling
Accomplishments
- Outstanding Christian Girl in Highschool 1991
- Employee of the month at Winstar World Casino
Timeline
Ticket Scanner
DFW Workers
08.2026 - Current
Host
Vino's Italian
03.2026 - 04.2026
Sales Associate
Winstar World Casino
07.2018 - 02.2025
Host
Gran Via Buffet
09.2017 - 06.2018
Sales Associate
Walmart
09.2016 - 08.2017
Orthodontic Technician
Five Star Orthodontic
05.2001 - 08.2016
Assembly Line Worker
Webber Aircraft
09.2000 - 11.2001
Wax Assembler
Jostens
08.1998 - 09.2000
Sales Associate
Big Dog Apparel
06.1998 - 08.1998
Sales Associate
American Outpost
09.1997 - 06.1998
Sales Associate
Prestige Cosmetics
05.1997 - 07.1997
Sales Associate
Bruce Alan Bags
04.1995 - 05.1997
Sales Associate
Kmart Footwear
03.1992 - 06.1993
High School Diploma -
Central Christian Academy
Some College (No Degree) - Art
North Central Texas College