Gabe Carlson
Zillah ,WA
Summary
Reliable and detail-focused, with strong aptitude for troubleshooting and problem-solving in technical environments. Possesses foundational knowledge in electronics and mechanical systems, coupled with hands-on skills in equipment maintenance and repair. Dedicated to ensuring operational efficiency and contributing to team success through precise and accurate work.
Overview
3
3
years of professional experience
Work History
Ticket Scanner
Matt Yusko
11.2023 - 05.2024
- Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
- Collaborated with security personnel to ensure the safety of all attendees by detecting fraudulent tickets or unauthorized entry attempts.
- Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.
- Supported successful events with accurate tracking of attendance numbers using electronic scanning devices and manual counts when necessary.
- Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
- Contributed to efficient crowd management through effective communication with team members and supervisors regarding entry patterns and potential problems.
- Demonstrated adaptability in handling various types of events, from concerts to sports games, tailoring my approach accordingly for each unique situation.
Technician
Arlo Irby
09.2022 - 05.2024
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Truck Driver
Kevin Hudson
07.2021 - 09.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Skills
- Quick learner
- Dependability
- Assertiveness
- Ticket scanning accuracy
Timeline
Ticket Scanner
Matt Yusko
11.2023 - 05.2024
Technician
Arlo Irby
09.2022 - 05.2024
Truck Driver
Kevin Hudson
07.2021 - 09.2021
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