Point Click Care
Denise Butler
El Cajon,California
Summary
Social services professional, well-versed in managing comprehensive programs and fostering community partnerships. Expert in resource management, policy implementation, and staff supervision. Reliable, collaborative, and focused on achieving organizational goals. Known for collaborative leadership and adaptability to changing needs.
Overview
19
19
years of professional experience
Work History
Social Services Director
Cottonwood Canyon HealthCare
03.2023 - 09.2024
- Assessment and Goal Setting: Collaborated with residents and families to evaluate social and family dynamics, psychological needs, and emotional challenges
- Developed tailored care plans to address social services needs effectively
- Emotional Support: Provided compassionate counseling and support to residents and their families, helping them navigate challenges such as physical disabilities, health-related fears, and grief
- Healthcare Navigation: Assisted residents in making informed health care decisions and facilitate access to necessary medical services, including outpatient appointments and on-site ancillary services (e.g., optometry, podiatry)
- Resource Coordination: Identified and connected residents with community and social service resources, including health and welfare agencies
- Ensured residents received appropriate prosthetics and assistive devices
- Family and Community Liaison: Maintained strong working relationships with interdisciplinary teams and external agencies to ensure comprehensive social services are available to meet resident needs
- Documentation and Reporting: Accurately documented resident social service status and progress, ensuring compliance with policies and procedures
- Training and Development: Provide in-service training for staff as needed, promoting awareness and understanding of social services within the facility
- Discharge Planning: Collaborated with appropriate agencies and individuals to facilitate smooth transitions for residents, ensuring continuity of care and necessary follow-up services
Social Worker
Country Hills Post Acute
05.2005 - 03.2023
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs
- Maintained regular contact with clients by calling and visiting clients' homes
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
- Helped clients develop new coping mechanisms and techniques to drive behavior modification
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions
- Independend Judgement
Education
General Studies, RN Program
Ivy Tech Community College of Indiana
South Bend, INSkills
- Attention to Detail
- Case Documentation
- Resource Navigation
- Referrals and Networking
- Task Prioritization
- Social Perceptiveness
- Large Caseloads
- Case Needs Assessment
- Conflict Resolution
Software
Excel
Zoom
Microsoft Office
Microsoft Windows
Timeline
Social Services Director
Cottonwood Canyon HealthCare
03.2023 - 09.2024
Social Worker
Country Hills Post Acute
05.2005 - 03.2023
General Studies, RN Program
Ivy Tech Community College of Indiana
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