Denise Cannon
Certified Medical Assistant
Monroe,GA
Summary
Experienced Certified Medical Assistant offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
MEDLIFE PRIMARY AND URGENT CARE
Winder, GA
11.2023 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared and administered medications to alleviate patient symptoms.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Utilized Athena EMR system
Certified Medical Assistant/Patient Success Manager
TRANSITIONAL CARE PHYSICIANS OF AMERICA
06.2022 - 11.2023
- Worked on-site at multiple assisted living facilities, did daily patient check-ins including vital signs, collected labs, charted verbal feedback from patients on how they were currently feeling, reported changes from patient’s baseline to primary provider, sent prescription refill requests
- Acted as liaison for patients and their family members to physicians group
- Answered questions and helped resolve issues in a timely manner
- As PSM my position is strictly administrative working on the phone and on computer
- I call families to discuss patient’s care plans, call pre-appointment notification, draft refill requests, assist providers
- Utilize Practice Fusion EMR, Same Page and Updox systems.
Covid Tester
SIGNATURE STAFFING
12.2021 - 05.2022
- Set up each testing site with supplies for each day’s testing needs, greeted each patient and explained testing procedure, got patients registered and tested via nasal swab, packaged each test for lab send-out for processing.
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
Hospital Registrar
PIEDMONT HEALTHCARE
Monroe, GA
03.2021 - 12.2021
- Greeted every guest with personable approach and provided knowledgeable service.
- Verified all patient demographics, verified insurance coverage and eligibility
- Collected copay and coinsurance
- Updated computer system with latest information to keep records current and accurate.
- Maintained patient confidentiality by strictly following HIPAA guidelines during information collection and storage processes.
- Worked with EMS, PD, nurses and doctors.
Urgent Care Tech / Medical Assistant
PIEDMONT HEALTHCARE
Jefferson, GA
08.2018 - 02.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Specimen collection and processing
- Immunization administration
- Utilized EPIC EMR
Certified Medical Assistant
REDDY MEDICAL URGENT CARE Monroe
Athens, GA
01.2018 - 07.2018
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized eCW EMR system.
Certified Medical Assistant/Phlebotomist
VETERANS AFFAIRS CLINIC
Bellevue, WA
09.2016 - 09.2017
- Primary phlebotomist in lab, collected blood and other samples, greeted/roomed patients, reported chief complaint and symptoms, took vitals/updated chart with current medications, immunizations as ordered, performed EKG and ear lavage, processed prescription refills, mailed patient letters and lab results, utilized VISTA and CPRS systems.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Optometric Tech
VISIONS OF WASHINGTON
Everett, WA
10.2015 - 06.2016
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
Optometric Tech
THE EYECARE CENTER
Bellevue, WA
06.2015 - 09.2015
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
Certified Medical Assistant
EVERGREENHEALTH CANYON PARK MEDICAL CLINIC
Bothell, WA
06.2013 - 12.2014
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Utilized CERNER EMR
Certified Medical Assistant
OVERLAKE MEDICAL ONCOLOGY CLINIC
Bellevue, WA
10.2012 - 06.2013
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents. - Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
AAS - Medical Assisting
Lake Washington Institute of Technology
Kirkland, WABA Degree -
University of California
Irvine, CASkills
- Vital signs monitoring
- Direct Patient Care
- Clinical Documentation
- Immunization Administration
- Medical terminology knowledge
- Reliable team player
- Phlebotomy
- Maintaining confidentiality
- Lab Specimens and Collections
- Sterilize Instruments
- Exam Room Preparation
- Electronic Health Records
Timeline
Certified Medical Assistant
MEDLIFE PRIMARY AND URGENT CARE
11.2023 - Current
Certified Medical Assistant/Patient Success Manager
TRANSITIONAL CARE PHYSICIANS OF AMERICA
06.2022 - 11.2023
Covid Tester
SIGNATURE STAFFING
12.2021 - 05.2022
Hospital Registrar
PIEDMONT HEALTHCARE
03.2021 - 12.2021
Urgent Care Tech / Medical Assistant
PIEDMONT HEALTHCARE
08.2018 - 02.2021
Certified Medical Assistant
REDDY MEDICAL URGENT CARE Monroe
01.2018 - 07.2018
Certified Medical Assistant/Phlebotomist
VETERANS AFFAIRS CLINIC
09.2016 - 09.2017
Optometric Tech
VISIONS OF WASHINGTON
10.2015 - 06.2016
Optometric Tech
THE EYECARE CENTER
06.2015 - 09.2015
Certified Medical Assistant
EVERGREENHEALTH CANYON PARK MEDICAL CLINIC
06.2013 - 12.2014
Certified Medical Assistant
OVERLAKE MEDICAL ONCOLOGY CLINIC
10.2012 - 06.2013
AAS - Medical Assisting
Lake Washington Institute of Technology
BA Degree -
University of California
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- AAMA
Certification
- CMA - Certified Medical Assistant
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceCompany CultureCareer advancementHealthcare benefitsPaid sick leaveFlexible work hoursPersonal development programsPaid time offQuote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
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