Denise Chavira
North Las Vegas,NV
Summary
Dynamic and engaging professional with extensive experience at Bighorn Casino, excelling in customer service and cash handling. Proven ability to thrive in high-pressure environments while maintaining operational integrity. A strong multitasker and reliable team player, dedicated to fostering customer loyalty and enhancing the overall guest experience. Multilingual and adaptable, ready to contribute effectively.
Overview
2027
2027
years of professional experience
Work History
Bartender/ Cockailwaitress
Bighorn Casino
North Las Vegas, NV
2024 - Current
- Prepared and served beverages in compliance with health and safety regulations.
- Maintained cleanliness and organization of bar area to enhance operational efficiency.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Cage Cashier
Bighorn Casino
North Las Vegas, NV
04.2024 - 2026
- Processed cash transactions accurately and efficiently at gaming tables and slot machines.
- Maintained compliance with gaming regulations to ensure operational integrity and security.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on cash handling procedures and casino policies.
- Monitored cash flow and balanced cash drawers at the beginning and end of shifts.
- Adapted quickly to changing environments, ensuring seamless service during high-traffic periods.
- Provided exceptional customer service, addressing concerns promptly and professionally.
Cashier
Five Star Liquor
Las Vegas Nv
2023 - 2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through regular reconciliation.
- Assisted customers with product selections and recommendations, enhancing shopping experience.
- Managed inventory levels by restocking shelves and organizing displays effectively.
- Ensured compliance with age restrictions on alcohol sales, promoting responsible service.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Desert Rose Adult High School
North Las Vegas, NV05.2017
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Multilingual in languages
- Fast learner
Timeline
Cage Cashier
Bighorn Casino
04.2024 - 2026
Bartender/ Cockailwaitress
Bighorn Casino
2024 - Current
Cashier
Five Star Liquor
2023 - 2024
High School Diploma -
Desert Rose Adult High School