Sophia Moffett
Summary
Proven track record in handling high customer volumes at Concord Country Club, showcasing strong multitasking and exceptional customer service skills. While working at the country club it introduced/ taught me about a wide variety in liquor, beer, and wine, with a professional appearance and outgoing personality. Successfully trained team members, ensuring seamless operations and customer satisfaction. RAMP certified, demonstrating commitment to safety and quality service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Banquet Bartender/Server
Concord Country Club
08.2021 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
OTE Tavern
03.2023 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Shift Leader/Team Member
Capriotti's
01.2019 - 08.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Unionville Highschool
Kennett Square, PASkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Handling Difficult Customers
- Professional Appearance
Certification
- RAMP certification
Timeline
Bartender
OTE Tavern
03.2023 - 09.2023
Bartender/Banquet Bartender/Server
Concord Country Club
08.2021 - 08.2024
Shift Leader/Team Member
Capriotti's
01.2019 - 08.2021
High School Diploma -
Unionville Highschool
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