Denise Chevez
Haltom City,TX
Summary
Skilled in customer service, conflict resolution, and active learning. Experienced in staff training and ensuring great shopping experiences. Devoted to improving customer satisfaction and team performance.
Overview
4
4
years of professional experience
Work History
Customer Associate
Walgreens
10.2023 - Current
- Maintained inventory accuracy through regular stock checks and replenishment.
- Trained staff on operating procedures and company services.
- Recommended items to customers based on specific needs and explained features and benefits.
- Assisted customers with product inquiries, ensuring positive shopping experiences.
Customer Service Associate
Burlington
08.2022 - 10.2023
- Assisted customers with inquiries, providing accurate product information and solutions.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Maintained knowledge of current promotions and sales to drive customer engagement.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Associate of Science - Arts
Tarrant County College
Fort Worth, TX05.2026
Skills
- Customer service
- Money handling
- Active learning
- Product knowledge
- Teamwork
- Conflict resolution
- Stress management
Timeline
Customer Associate
Walgreens
10.2023 - Current
Customer Service Associate
Burlington
08.2022 - 10.2023
Associate of Science - Arts
Tarrant County College