Denise Choma

2010 - 2017

Office of National Health Reform

2017-2020

Actuary and Underwriting

2022-2025

Actuary & Underwriting; Chief Actuary

Worked for same Vice President for 15 years in all three positions:

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for senior vice president.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Organized and coordinated conferences and monthly meetings.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Answered high volume of phone calls and email inquiries.
• Proofread and edited all presentations for Board of Directors meetings.
• Kept up to date with all new software applications by piloting with programs with the IT department.
• Rolled out all new software to the team and acted as liaison for all questions and answers.
• Kept current with all other executive executives of the company by instituting a monthly happy hour for camaraderie.
• Event planner for divisional meetings.

• Performed monthly analysis and reporting of department budget
• Event coordinator for out of state auto council meetings for vice presidents of other Blue Cross plans
• Provided administrative assistant to Director of Inter Plan Administration and Relations

Office of the General Counsel

• Handled confidential and sensitive information with discretion and tact.
• Processed travel expenses and reimbursements for Vice President.
• Worked with senior management to initiate new projects and assist in various processes.
• Updated and maintained confidential databases and records.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Event planner for divisional meetings in the Office of the General Counsel.

Subrogation and Employee Relations

• Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
• Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
• Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
• Prepared court filings.
• Organized files for court proceedings.
• Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
• Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
• Filed documents with courts on behalf of attorney.
• Transcribed legal documents and phone conversations.
• Reduced errors in legal documents by implementing thorough proofreading processes.
• Created, indexed, and maintained client binders.
• Scheduled all appointments, appearances and briefings.
• Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
• Enhanced attorney productivity with proficient management of case files and schedules.
• Diligently edited legal correspondence for grammar and spelling.
• Trained new staff members on office procedures and best practices, promoting a cohesive team dynamic within the firm.
• Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
• Streamlined office procedures for increased efficiency in handling legal matters.
• Ensured compliance with court rules by staying up-to-date on changing regulations related to filings and other requirements.
• Supported case preparation by drafting pleadings, motions, and other legal documents under attorney supervision.
• Coordinated scheduling of client meetings and court dates, improving firm's ability to meet clients' needs promptly.
• Streamlined billing process, ensuring accurate and timely invoicing for firm's services.
• Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
• Created and printed legal documents for attorneys to review.
• Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.