DENISE CHRISTIAN
Wilmington,US
Summary
Enthusiastic customer service eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of daily and training in Customer Service. Motivated to learn, grow and excel. Self-Motivated Coordinator bringing proven leadership. Competent Coordinator offering 8 years of service and leadership experience
Overview
23
23
years of professional experience
Work History
PAS COORDINATOR
COASTAL HORIZONS
WILMINGTON , NC
03.2025 - Current
- Coordinated intake paperwork. Billing, customer service skills.
- Assisted clients with inquiries and provided exceptional customer service experiences.
Dental Coordinator
BronxCare Health System
Bronx, NY
03.2013 - 12.2022
- Problem resolution
- Was in charge of billing, collection, and reporting for an office that generated over the years
- Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process
- Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members.
Customer Representative
Verizon
Wilmington, NC
01.2003 - 03.2012
- Assisted customers by answering a wide range of questions about available merchandise, current prices, and upcoming company changes.
- Listened to the questions and concerns of customers in order to provide answers or responses.
- Assisted customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe].
Education
Associate of Arts - Business Administration
Mercy College
Dobbs Ferry, NY01.2012
Skills
- Policy and procedure modification
- Regulatory compliance
- Supervision
- Customer service
- Credit and collections
- Scheduling
Timeline
PAS COORDINATOR
COASTAL HORIZONS
03.2025 - Current
Dental Coordinator
BronxCare Health System
03.2013 - 12.2022
Customer Representative
Verizon
01.2003 - 03.2012
Associate of Arts - Business Administration
Mercy College
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