Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client needs and return each to optimal quality of life.
• Meet all federal and state regulatory guidelines and standards that are applicable to this position
•Maintain a case load in accordance with agency policies and procedures and licensing and contract standards
•Participate in workshops, seminars, education programs and other activities that promote professional growth and development
•Maintain a minimum number of weekly contacts with children and families
•Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety
•Provide feedback and support to crisis line staff to ensure an appropriate response to crisis calls, families' needs are addressed through best possible supports, and follow ups are conducted as needed
•Engage and involve children and their sponsors in the casework process
•Document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes
•Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements
•Participate in weekly case staffing with case managers, case aides and contracted staff in the assigned region