Denise Davis
Lakewood,CO
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 10+ years of relevant work experience to your team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Patient Service Representative
Colorado Premier Surgical Center
Lakewood, CO
04.2019 - 09.2021
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
Referral Coordinator/Front Desk Medical Receptionist
Denver West Pediatrics
Lakewood, CO
02.2015 - 01.2019
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
Cashier
Home Depot
Golden, CO
04.2014 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Lakewood High School
Lakewood, COSkills
- Customer Service
- HIPAA Compliance
- Insurance Verification
- Medical terminology knowledge
- Detail Oriented
- Team Player
- Organized
Timeline
Patient Service Representative
Colorado Premier Surgical Center
04.2019 - 09.2021
Referral Coordinator/Front Desk Medical Receptionist
Denver West Pediatrics
02.2015 - 01.2019
Cashier
Home Depot
04.2014 - 01.2015
High School Diploma -
Lakewood High School