Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise DeForce Morgan

Erie,PA

Summary

With a proven track record at Harborcreek High School, I excel in maintaining high sanitation standards and enhancing food safety, showcasing my hard skill in sanitation practices and my soft skill in diligent work ethic. Leveraged expertise in kitchen support and waste reduction, achieving a significant improvement in operational efficiency.

Overview

2016
2016
years of professional experience

Work History

Cafeteria Worker

Harborcreek High School
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.

Employee

Kmartcorp
10.2014 - 02.2016

Worked in the domestics department. I was responsible for putting away freight for that department. Removing on sale signs from each department along with putting out sales adds effective the next day.

Property & Casualty Insurance Agent

Jessica L. Burick Insurance Agency
10.2010 - 02.2012
  • Developed customized insurance plans for clients that balanced coverage requirements with budgetary constraints, ensuring long-term satisfaction with policy choices.
  • Efficiently managed a large book of business, prioritizing tasks and organizing workloads to maintain productivity levels.
  • Collaborated with agency partners to coordinate risk management strategies and provide comprehensive solutions for clients'' unique needs.
  • Established strong rapport with clients through consistent communication, building trust as their trusted advisor on insurance matters.

Insurance Agent

S. P. Black & Assoc. Inc
08.1997 - 10.2008
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
  • Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
  • Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Streamlined renewal process, making it easier for clients to update and maintain their policies.
  • Customized insurance packages to client needs, enhancing customer satisfaction and loyalty.

Education

East High School / GED
Atkins’s St, Erie PA

Skills

  • Dishwashing
  • Sanitation practices
  • Cooking
  • Kitchen support
  • Food safety
  • Supply replenishment
  • Food handling safety
  • Food quality standards
  • Food storage procedures
  • Waste reduction

Timeline

Employee

Kmartcorp
10.2014 - 02.2016

Property & Casualty Insurance Agent

Jessica L. Burick Insurance Agency
10.2010 - 02.2012

Insurance Agent

S. P. Black & Assoc. Inc
08.1997 - 10.2008

Cafeteria Worker

Harborcreek High School

East High School / GED
Denise DeForce Morgan