- Reading
- Fundraising Events
- Horseback Riding
- Family farm
- Crafting and DIY Projects
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteering
- Outdoor Recreation
- Woodworking
Jessica Applebee
Seneca,IL
Summary
Dedicated professional with experience at Lakewood Animal Hospital, skilled in veterinary support and client education. Proven ability to enhance clinic efficiency through effective communication and problem-solving. Proficient in administering medications and maintaining accurate records, ensuring high standards of animal care and client satisfaction. Reliable team player committed to excellence in service delivery.
Food service professional with background in maintaining cleanliness and efficiency in service areas. Known for reliability and ability to adapt to fast-paced environment. Expertise in food preparation and safety protocols, coupled with collaborative approach to achieving team goals and ensuring customer satisfaction.
Overview
26
26
years of professional experience
Work History
Cafeteria Worker
Seneca High School
08.2023 - Current
- Prepared and served nutritious meals following dietary guidelines and safety protocols.
- Operated kitchen equipment efficiently, ensuring proper maintenance and cleanliness standards.
- Collaborated with team members to maintain a clean and organized cafeteria environment.
- Food handler's permit/card.
- Ability to follow instructions and work in a fast paced environment.
- Other duties as assigned.
Veterinarian Technician Assistant/Receptionist
Lakewood Animal Hospital
09.1999 - 09.2015
- Administered vaccinations and medications per veterinarian instructions, ensuring compliance with safety protocols.
- Assisted in diagnostic procedures, utilizing radiography and laboratory equipment effectively for accurate results.
- Monitored animal vital signs during procedures, providing critical support to veterinarians and ensuring patient safety.
- Educated pet owners on post-operative care and preventive health measures, enhancing client satisfaction and compliance.
- Maintained accurate medical records in compliance with veterinary standards, improving documentation efficiency within the practice.
- Implemented workflow improvements that increased clinic efficiency, reducing wait times for patients while maintaining high service levels.
- Assisted in dental cleanings and oral examinations, promoting good oral hygiene in pets.
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Provided excellent customer service, addressing client concerns and answering questions on pet health.
- Contributed to the well-being of animals by assisting in surgical procedures and post-operative care.
- Explained preventive care measures for flea and tick control and heartworms.
- Administered vaccinations and medications as prescribed by the veterinarian, safeguarding animal health.
- Educated pet owners on preventive healthcare measures, increasing overall pet wellness within the community.
- Prepared animals for surgery by clipping fur and disinfecting surgical sites thoroughly to prevent infection risks during operations.
- Conducted regular laboratory work including blood chemistry analysis, fecal exams, urinalysis, skin scrapings, among other tests for accurate diagnosis of medical conditions.
- Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
- Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
- Established trust with clients through empathetic handling of sensitive situations regarding their pets'' health issues or end-of-life decisions.
- Enhanced client satisfaction by providing timely follow-up on their pets'' progress post-treatment, demonstrating genuine care for the well-being of their animals.
- Improved clinic efficiency by maintaining organized records of patients, medications, and treatments.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Maintained detailed records of animal health care and diagnostic treatments.
- Prepared, sterilized and maintained medical instruments and equipment.
- Assisted veterinarians with radiographs and ultrasounds.
- Collected and prepared specimens for laboratory testing.
- Obtained patient history from owners and performed physical examinations.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Managed front desk operations, ensuring efficient appointment scheduling and patient check-ins.
Education
High School Diploma -
Seneca High School
Seneca05-2000
Skills
- Dishwashing
- Sanitation practices
- Cooking
- Problem-solving
- Kitchen support
- Cleaning and sanitizing
- Verbal and written communication
- Food safety
- Supply replenishment
- Food quality standards
- Food handling safety
- Waste reduction
- Food storage procedures
- Meal preparation expertise
- Reliability and punctuality
- Safe food handling
- Cafeteria equipment operations
- Portion control
- Time management
- Teamwork and collaboration
- Computer skills
- Clear communication
- Flexible schedule
- Multitasking Abilities
- Reliability
- Excellent communication
Interests
Timeline
Cafeteria Worker
Seneca High School
08.2023 - Current
Veterinarian Technician Assistant/Receptionist
Lakewood Animal Hospital
09.1999 - 09.2015
High School Diploma -
Seneca High School