Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise De La Cruz

Lebec,CA

Summary

Dynamic professional with extensive experience in customer service and sales, notably at Tiffany & Co. Proven ability to resolve complaints effectively while managing inventory and utilizing POS systems. Strong time management skills complemented by a commitment to exceptional service and satisfaction.

Overview

4
4
years of professional experience

Work History

Bus Driver

Storer Transportation
Santa Clarita, CA
08.2023 - 01.2025
  • Facilitated smooth passenger loading and unloading at designated route stops.
  • Kept bus orderly with strong control over passenger behaviors.
  • Kept vehicles in good working order by maintaining fluid levels and reporting major mechanical problems.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.

Life Insurance Agent

FFL life Insurance
Bakersfield , CA
10.2021 - 05.2023
  • Sold life insurance policies via telephone and assisted other agents with underwriting.
  • Educated clients on the importance of life insurance and financial planning.
  • Attended educational seminars and conferences to stay up-to-date on industry trends.
  • Explained coverage options to potential policyholders, answering questions or concerns.

Ambassador, Guest Services

Tiffany & Company
Glendale , CA
12.2020 - 08.2021
  • Greeted customers and provided excellent customer service.
  • Resolved customer complaints in a professional manner.
  • Received inventory shipments and stocked shelves with merchandise.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Tracked inventory levels to ensure adequate stock was available at all times.

Education

High School Diploma -

Frazier Mountain High School
Lebec, CA
05-2004

Skills

  • Customer service
  • POS system operation
  • Cash handling
  • Menu knowledge
  • Time management
  • Inventory tracking

Timeline

Bus Driver

Storer Transportation
08.2023 - 01.2025

Life Insurance Agent

FFL life Insurance
10.2021 - 05.2023

Ambassador, Guest Services

Tiffany & Company
12.2020 - 08.2021

High School Diploma -

Frazier Mountain High School
Denise De La Cruz