Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Denise Denton

Des Moines

Summary

Organized and motivated professional with strong time management and organizational skills. Proven ability to thrive in diverse environments while contributing to company growth. Demonstrated success in meeting organizational needs through consistent practices and adaptability under pressure.

Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while quickly mastering new skills. Experienced in customer service, multitasking, and time management, dedicated to delivering positive experiences for all customers.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Special Education Paraprofessional

Waukee Community School District
West Des Moines
09.2022 - Current
  • Motivated students to achieve academic success while fostering an environment of respect and acceptance.
  • Collaborated with the teacher to develop personalized and successful learning strategies.
  • Worked with the teacher to develop a customized classroom environment conducive to students' needs.
  • Adapted instructional techniques to the appropriate ages and skill levels of supervised students.
  • Communicated affirmatively and promoted positive attitudes with every student.

Program Director/Building Attendant

City of West Des Moines Parks and Recreation
West Des Moines
04.2021 - Current
  • Managed district-wide facility rental and scheduling program, optimizing space utilization for events.
  • Acted as primary contact for staff, coaches, and external organizations to ensure effective coordination.
  • Coordinated event logistics with custodial and technical teams for efficient setup and teardown processes.
  • Promoted recreational events through social media, increasing community awareness and participant involvement.
  • Reviewed and approved facility usage requests in compliance with policies, managed billing, and resource inventory.

Senior Customer Service Representative

Kemin Industries Inc.
DesMoines
03.2009 - 01.2021
  • Delivered exceptional customer service by addressing inquiries and processing orders efficiently.
  • Managed billing and reporting functions to ensure accuracy and timely completion.
  • Utilized strong communication skills to resolve issues promptly across various departments.
  • Streamlined interactions between departments to enhance collaboration and support customer satisfaction.

Recreation Coordinator

City of Gainesville Parks, Recreation and C.A
Gainesville
03.2002 - 05.2007
  • Oversaw daily facility scheduling for school district, ensuring adherence to safety and usage policies.
  • Facilitated communication between internal departments and community groups regarding rental terms and setup requirements.
  • Coordinated door schedules for community and youth groups, managing last-minute requests and custodial preparations.
  • Implemented process improvements in scheduling practices to enhance efficiency and equity across user groups.

Education

Associate of Arts - Education

Tallahassee Community College
Tallahassee, FL
05-1991

Skills

Problem solving

  • Policy compliance
  • Logistics management
  • Community outreach
  • Relationship management
  • Customer service
  • Multitasking
  • Communication skills

Accomplishments

  • Employee of the year 2 times within 6 years

Certification

  • CPR, First Aid, and AED certified

Timeline

Special Education Paraprofessional

Waukee Community School District
09.2022 - Current

Program Director/Building Attendant

City of West Des Moines Parks and Recreation
04.2021 - Current

Senior Customer Service Representative

Kemin Industries Inc.
03.2009 - 01.2021

Recreation Coordinator

City of Gainesville Parks, Recreation and C.A
03.2002 - 05.2007

Associate of Arts - Education

Tallahassee Community College

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