Denise Dixon
San Antonio,Texas
Summary
Dynamic bartender with proven expertise in drink preparation and customer service, honed at Trapper’s Sushi Co. Excels in fast-paced environments, leveraging strong multitasking abilities and an engaging personality to elevate customer satisfaction. Skilled in Aloha POS and maintaining a pristine bar, consistently exceeding employer expectations by fostering a loyal clientele and maximizing revenue through strategic upselling.
Overview
4
4
years of professional experience
Work History
Bartender
Trapper’s Sushi Co
San Antonio, TX
12.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender
Bombshells Restaurant And Bar
San Antonio, TX
06.2022 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Chilis's Bar and Grill
San Antonio, TX
08.2020 - 06.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
William J. Brenna
San Antonio06.2020
Skills
- Strong multitasking
- Customer service
- Team player attitude
- Clear and effective communication
- Engaging personality
- Outgoing personality
- Patience and tolerance
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Payment processing
- Handling difficult customers
- Cash register operation
- Memory retention
- Food service
- Alcohol awareness
- Drink preparation techniques
- Beverage preparation
- Classic cocktails
- Aloha POS
- Preparing garnishes
- Bar restocking
- Maintaining a clean bar
Timeline
Bartender
Trapper’s Sushi Co
12.2022 - Current
Bartender
Bombshells Restaurant And Bar
06.2022 - 12.2022
Bartender
Chilis's Bar and Grill
08.2020 - 06.2022
High School Diploma -
William J. Brenna