Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic
Denise Edwards

Denise Edwards

The Villages,FL

Summary

Results-driven Front Office Supervisor with a proven track record of delivering exceptional customer service and efficiently addressing inquiries. Strong adaptability and interpersonal skills enable effective management of diverse situations. Demonstrates a solid work ethic and ability to master new skills quickly, ensuring high-quality service delivery. Committed to creating positive and memorable experiences for every customer.

Overview

8
8
years of professional experience

Work History

Owner

A Safe Hand, LLC
The Villages, FL
01.2025 - Current

Executed financial transactions while maintaining accurate bookkeeping records.

  • Negotiated contracts to secure advantageous terms for business operations.
  • Engaged customers with strong verbal skills to effectively assess needs.
  • Developed online presence through website management and social media activities.
  • Participated in community initiatives to enhance brand visibility and reputation.
  • Maintained comprehensive records of all business transactions and interactions.

Admissions Coordinator

The Refuge, A Healing Place
Ocklawaha, Florida
09.2017 - 03.2021
  • Coordinated admissions processes for new clients at holistic healing center.
  • Conducted intake interviews to assess client needs and gather essential information.
  • Maintained accurate, confidential client records in database system.
  • Communicated treatment options and program details to prospective clients.
  • Scheduled appointments and efficiently managed calendars for admissions staff.
  • Collaborated with clinical teams to ensure seamless transitions for incoming clients.
  • Trained and supervised admissions staff to uphold policies and procedures.

Education

Bachelor of Science - Nursing Science

Northern Illinois University
Dekalb, IL
05-2014

Skills

  • Financial transactions and accounting
  • Contract negotiation
  • Customer relationship management and engagement
  • Appointment scheduling and administrative oversight
  • Team collaboration and staff management
  • Problem solving and crisis management
  • Effective communication skills
  • Data confidentiality and record maintenance

Affiliations

  • Nominated for an Evans Scholarship as the first female caddy at Flossmoor Country Club
  • Tall Trees Social/Activity Coordinator
  • Owner of Affordable Outside Services, LLC

Accomplishments

  • State Gymnast Qualifier
  • State Golf Qualifier
  • Outstanding Leadership Award

Languages

English
Professional

References

References available upon request.

Timeline

Owner

A Safe Hand, LLC
01.2025 - Current

Admissions Coordinator

The Refuge, A Healing Place
09.2017 - 03.2021

Bachelor of Science - Nursing Science

Northern Illinois University
Denise Edwards
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