Denise Escobedo
El Paso,TX
Summary
Dedicated cashier and pharmacy technician trainee with proven expertise in cash handling and customer service. Consistently enhances customer experiences through effective communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Cashier/Pharmacy Technician Trainee
Walgreens
1100 Geronimo Dr
09.2025 - Current
- Handled cash register operations, ensuring accuracy in cash handling procedures.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Learned and applied store policies regarding returns, exchanges, and promotions effectively.
- Engaged in ongoing training to improve customer service skills and operational knowledge.
- maintained great credit card sales
- Addressed customer concerns promptly, contributing to overall satisfaction and loyalty.
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Handled customer complaints and resolved issues promptly, fostering positive relationships and loyalty.
- Organized merchandise displays to optimize visual appeal and facilitate customer navigation.
- Maintained product displays and inventory organization to optimize store layout and accessibility.
- Collaborated with team members to execute promotional events, increasing customer engagement.
- Trained new associates on operational procedures and customer service best practices for consistency.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Monitored stock levels and reported discrepancies to management for timely replenishment actions.
- Enhanced team communication, organizing brief daily meetings to discuss goals and share updates.
- Organized merchandise displays to optimize store layout and improve accessibility for customers.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
Cashier/Shelf Stocker
Academy Sports + Outdoors
201 S Americas Ave
01.2025 - 10.2025
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced registers at shift end.
- Assisted in inventory management by restocking merchandise and organizing displays.
- Collaborated with team members to enhance store operations and improve customer experience.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored store cleanliness and organization, contributing to a welcoming environment for customers.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Maintained organized merchandise displays to attract customer attention and drive sales engagement.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Developed product knowledge through ongoing training, enabling informed recommendations to customers.
- Supported promotional events by setting up displays and engaging with customers to boost participation.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Collaborated with marketing teams to create promotional materials for credit card offerings.
- Maintained up-to-date knowledge of industry regulations and compliance standards relevant to credit cards.
- Analyzed customer data to identify patterns in spending behavior, informing future marketing strategies for optimal results.
- Provided exceptional customer service by addressing inquiries, resolving disputes, and offering tailored solutions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Maintained organized sales floor, ensuring product displays were visually appealing and accessible.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- tasked to count her own register
- maintained high credit card sales
Cashier
Peter Pipper Pizza
6640 Montana Ave
02.2024 - 05.2024
- Managed cash register, ensuring accuracy in daily financial reports.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and special requests, enhancing service experience.
- Maintained cleanliness and organization of work area to meet health standards.
- Demonstrated ability to work independently and as part of a team in various settings.
- Exhibited capability to quickly learn new processes and adapt to changing environments.
- Demonstrated strong verbal and written communication skills in interactions with customers and team members.
- Collaborated effectively with team members, offering assistance and guidance as needed.
- Consistently exhibited respect and friendliness while assisting customers and colleagues.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted in maintaining cleanliness and organization of workstations.
- Collaborated with team members to fulfill customer orders promptly.
- Communicated effectively with customers to address inquiries and special requests.
- Stocked supplies and managed inventory to reduce waste and ensure availability.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Education
High School Diploma -
Burges High School
7800 Edgemere BlvSkills
- Cash handling
- Payment processing
- Customer support
- Refunds and exchanges
- Issue resolution
- Customer service
- Customer assistance
- Medication handling
- Product restocking
- Inventory restocking
- Sales expertise
- Retail merchandising
- Loss prevention
- Fraud awareness
- Liquor compliance
- Cleaning and sanitizing
- Daily reporting
- Time management skills
- Inventory management
- Safety compliance
- Transaction security
- Prescription regulations
- Work ethic
- Issue resolution
- Empathy
- Gift card handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier/Pharmacy Technician Trainee
Walgreens
09.2025 - Current
Cashier/Shelf Stocker
Academy Sports + Outdoors
01.2025 - 10.2025
Cashier
Peter Pipper Pizza
02.2024 - 05.2024
High School Diploma -
Burges High School