Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Denise Farrell

Summary

Driven IT professional with a proven track record at Comcast, adept in software/hardware installation and troubleshooting, complemented by a keen attention to detail. Excelled in roles requiring the execution of complex reports and marketing campaigns, showcasing a blend of technical proficiency and analytical prowess. Skilled in Microsoft Office suite, enhancing operational efficiency.

Overview

48
48
years of professional experience

Work History

IT Tech Rep 2

Comcast
01.2000 - 12.2023

Install software and hardware for our internal customers

set up workstations for new Xfinity stores and call centers

supply internal customers with laptops, desktops, iPads, cell phones, desk phones and other essentials


marketing assistant

keep reports on total customers

run marketing campaigns


customer service executive

Escalation specialist


Annuity Specialist

NJHA
01.1976 - 05.1988

run reports on all employees in TAX Sheltered Annuity Plans

Brokers License for Insurance


Education

No Degree -

Mercer County Community College
Trenton, NJ
06.1976

High School Diploma -

Princeton High School
Princeton, NJ
09.1974

Skills

Reporting

microsoft word, excell,PowerPoint,

install all software

troubleshooting

install and troubleshoot hardware

attention to detail

Accomplishments

  • Collaborated with team of 12 ] in the development of A new 3 story call center in Delaware and multiple Xfinity stores.
  • installed new IP phones in all call centers and configured them
  • Completed many online IT courses thru our company

Timeline

IT Tech Rep 2

Comcast
01.2000 - 12.2023

Annuity Specialist

NJHA
01.1976 - 05.1988

No Degree -

Mercer County Community College

High School Diploma -

Princeton High School

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Denise Farrell