Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kizzie Wolf

Liberty,MO

Summary

Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Tech Rep 2

Quest Diagnostics
Lenexa, KS
06.2015 - 12.2024
  • Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
  • Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
  • Consistently met daily performance goals set by management team members.
  • Participated in training sessions designed to improve overall job performance.
  • Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
  • Answered questions and resolved concerns for customer support.
  • Managed client accounts, ensuring satisfaction and retention through regular communication and problem resolution.
  • Trained new representatives on product knowledge, sales strategies, and company policies.
  • Participated in regular team meetings to discuss performance, strategies, and goals.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.

Education

GED -

State of Kansas
Overland Park, KS
01-2000

Skills

  • Paperwork Processing
  • Customer Support
  • Business Development
  • Strategic Direction
  • Client Service
  • Performance Improvement
  • Customer Relations

Timeline

Tech Rep 2

Quest Diagnostics
06.2015 - 12.2024

GED -

State of Kansas
Kizzie Wolf