Denise Flores
Stockton,CA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
7
7
years of professional experience
Work History
Caregiver
In Home Supportive Services
07.2017 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Entrusted to handle confidential and sensitive situations in professional matter.
Sales Representative
24Hour Fitness
12.2016 - 07.2017
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Macy's
07.2016 - 12.2016
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Processed payments and provided receipts to establish proof of transaction.
- Used in-store system to locate inventory and place special orders for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
Education
Nursing Degree in progress -
De Anza Community College
Cupertino, CAHigh School Diploma -
Abraham Lincoln High School
San Jose, CA06.2006
Skills
- Project Management
- Communication
- Problem-solving
- CPR/AED
References
Available upon request.
Timeline
Caregiver
In Home Supportive Services
07.2017 - 08.2023
Sales Representative
24Hour Fitness
12.2016 - 07.2017
Sales Associate
Macy's
07.2016 - 12.2016
Nursing Degree in progress -
De Anza Community College
High School Diploma -
Abraham Lincoln High School