Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Denise Francis

Rex,USA

Summary

Strong written and verbal communication skills. Excellent interpersonal skills to relate effectively with co-workers and patients. Ability to problem solve and de-escalate crisis situations. Experience with group therapy practice. Previous psychiatric care experience.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Mental Health Associate

Laurel Heights Hospital
12.2017 - Current

Assist patients, working under the direction of the Clinical Team become accustomed to routines and

participating in social/recreational activities. Work with members of the Clinical team to plan daily

activities for children aged 4-17. Assist with activities of daily living such as proper hygiene. Maintain

patient observation and set boundaries on inappropriate behavior, and aided or restrain them to prevent

injury to themselves or others. Assists in admissions and orientation of patients to unit. Established and

maintained therapeutic relationships with patients. Conducted head counts and bed checks every 15

minutes. Record medical and behavioral states or changes of patients every fifteen minutes or less.

Youth Care Worker

Virgin Islands Behavioral Services
11.2009 - 10.2017

Maintained client progress notes and assisted in developing goal-oriented service plans. Supervised

youth recreational activities. Attended Parental Conferences and IEPs. Escorted residents to court,

medical and dental appointments also TOAST. Assisted with crisis intervention by redirecting negative

behaviors, offered peer counseling and encouraged civic engagement with members of the surrounding

community. Ensured all case records and files were maintained in a proper man

Security Supervisor

GAF Security and Consulting
09.1999 - 05.2010

Ensured all visitors/workers were provided badges with their picture, name and company for entrance/

clearance. Maintained Security Timesheets, incident reports and daily logs of visitors/workers to account

for all persons in case of an emergency.Controlled access and admittance to secured areas after duty

hours. Secured all keys and access cards to the facilities, ensuring all incidents are properly reported

and proper documentation is completed to keep all shifts informed.

Correctional Officer

Philip State Prison
08.1984 - 05.1999
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Supervising inmates on details.


Education

High school diploma or GED -

Skills

  • Teaching
  • training
  • Crisis Intervention (10 years)
  • Documentation (10 years)
  • Working with people with autism
  • Group therapy
  • Experience with children
  • Childcare
  • Patient observation (10 years)

  • Classroom management
  • Behavioral health
  • Early childhood education
  • Individual / Group Counseling
  • Microsoft Excel
  • CPR Certified (10 years)
  • Microsoft Office (10 years)
  • Organizational Skills
  • Powerpoint

Certification

  • Driver's License
  • BLS Certification
  • CPR Certification
  • First Aid Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Mental Health Associate

Laurel Heights Hospital
12.2017 - Current

Youth Care Worker

Virgin Islands Behavioral Services
11.2009 - 10.2017

Security Supervisor

GAF Security and Consulting
09.1999 - 05.2010

Correctional Officer

Philip State Prison
08.1984 - 05.1999

High school diploma or GED -

Denise Francis