Summary
Overview
Work History
Education
Skills
Timeline
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Denise Garcia

Professional Pet Groomer
Lady Lake,Florida

Summary

Motivated pet business professional bringing 35 years of grooming and entrepreneurial experience. Dedicated and personable with extensive experience in customer service. Well versed in training, educating, motivating and supporting staff members.

Overview

35
35
years of professional experience

Work History

Owner/Operator

Diamonds In The Ruff Pet Grooming
Sun City, United States
04.1995 - 04.2022
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Optimized team hiring, training and performance.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices and company procedures.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Learned and remained updated on statutory requirements and regulations.

DIY Sales Associate

AutoZone
Phoenix, AZ
04.2018 - 04.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

GED -

Timberlane Regional High School
Plaistow, NH

Certificate of Completion - Pet Grooming

Pedigree Career Institute
Phoenix, AZ
04.1988

Skills

  • Employee Training
  • Budgeting and Cost Control
  • Social Media Platforms
  • Effective Communicator and Public Speaker
  • Management Training
  • Hiring and Onboarding
  • Customer Service
  • Employee Performance Evaluations
  • Sales Tracking
  • Price Structuring

Timeline

DIY Sales Associate

AutoZone
04.2018 - 04.2020

Owner/Operator

Diamonds In The Ruff Pet Grooming
04.1995 - 04.2022

GED -

Timberlane Regional High School

Certificate of Completion - Pet Grooming

Pedigree Career Institute

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Denise GarciaProfessional Pet Groomer