Denise Gottlieb
scottsdale
Summary
I feel that your can't get a real sense of a person by their Skill Set. It is also dry reading. I am going to tell you about me.
I believe in customer service. I believe that If you are looking to spend money in my store you should be greeted with a smile. With so many option available as to how and where to spend their dollars I want them to feel welcomed.
I want them to come back.
Overview
9
9
years of professional experience
Work History
Main Line Cashier
Home Depot
Scottsdale, AZ
06.2022 - 09.2025
- Welcomed customer with a smile and determined their needs and made suggestions.
- Assisted in locating items in our store and online and letting customer know of sales and specials.
- Handled cash, credit, and debit transactions. Also needed to know how to handle returns and credits. At times needed to solve problems and complaints.
- Important to work within our teams to streamline the checkout process, especially when we were busy.
- Trained new cashiers on the store's procedures.
- Building a relationship was important to me; encouraging the customer to come back.
Pro Desk/Pro Sales
Home Depot
Scottsdale, AZ
06.2022 - 09.2025
- Pro Desk/Pro Sales, specific to contractors and their employees. Large transactions; requiring verification of purchases with company office for card use and verification of employee.
- Organized deliveries and special orders.
- Coordinate with team loaders.
- Advised Company of special promotions and benefits of Home Deport credit card.
CASHIER
Fry's Marketplace
Scottsdale, AZ
05.2016 - 08.2018
- Greeted customers when entering the store and assisted in locating items.
- Helped customers with the rewards program during the check out process.
- Deligent when operating the register while handling cash, checks, credit cards.
- Worked on building relationships with the customers to encourage repeat business.
Education
Bachelor of Science - Psychology
University of Southern California, Northridge, Ca
Northridge, CABachelor of Science - Social Sciences
University of Phoenix
Tempe, AZ06-2005
Skills
- Focus on customer service and assistance
- Patience and active listening
- Work ethic and integrity
- Team work
- Good verbal skills
- Computer literate/ skilled in precessing various payment types
- Problem solving
Timeline
Main Line Cashier
Home Depot
06.2022 - 09.2025
Pro Desk/Pro Sales
Home Depot
06.2022 - 09.2025
CASHIER
Fry's Marketplace
05.2016 - 08.2018
Bachelor of Science - Psychology
University of Southern California, Northridge, Ca
Bachelor of Science - Social Sciences
University of Phoenix