Denise Herring-Davis, MSW
Detroit,MI
Summary
Results-driven leader with expertise in strategic planning, operational efficiency, and process improvement. Proven track record in mentoring teams and enhancing performance to achieve organizational goals.
Dynamic adjunct professor and operations director with a strong focus on strategic initiatives and innovative teaching strategies. Committed to fostering critical thinking and improving student outcomes through data-driven decision-making and tailored training programs.
After two years of providing psychotherapy services as a contractual therapists, Denise began a private practice clinic providing psychotherapy to clients and hiring therapist on a part-time basis and mentoring them on contracting client, billing and operating a successful private practice.
Overview
2026
2026
years of professional experience
Work History
Director of Operations
State of Michigan
Detroit, MI
- Streamlined operational processes to enhance efficiency across multiple departments.
- Developed and implemented strategic initiatives for resource allocation and project management.
- Led cross-functional teams to achieve operational goals and improve service delivery standards.
- Analyzed performance metrics to identify areas for improvement and drive continuous enhancement.
- Mentored staff to enhance skills and capabilities and prepare them for C-suite level positioning.
Departmental Manager
State of Michigan
Detroit, MI
- Led departmental operations to ensure compliance with state regulations and policies.
- Developed training programs to enhance staff performance and operational efficiency.
- Streamlined processes to improve service delivery and reduce response times.
- Coordinated cross-functional teams to implement strategic initiatives effectively.
- Analyzed data trends to inform decision-making and policy adjustments.
- Mentored junior staff, fostering professional development and skill enhancement.
- Developed and implemented departmental policies to enhance operational efficiency.
- Led cross-functional teams to streamline processes and improve service delivery.
- Facilitated stakeholder meetings, promoting communication and collaboration among various departments.
- Conducted performance reviews, establishing goals aligned with organizational objectives.
- Conducted regular performance evaluations for employees, identifying areas of improvement and providing constructive feedback.
- Coached employees on best practices for problem-solving techniques and decision-making skills, enhancing their professional development.
Training Analyst/Manager
State of Michigan
- Analyzed training needs to develop targeted learning programs for diverse employee groups.
- Assisted in design and implementation of training materials to enhance program effectiveness.
- Collaborated with subject matter experts to ensure content accuracy and relevance.
- Evaluated participant feedback to refine training methods and improve learner engagement.
- Received recognition for moving staff from 25-92% accuracy in implementing training materials after completion of training sessions.
Adjunct Professor
Monroe Community College
Monroe, MI
09.2024 - 05.2025
- Developed course materials and assessments to enhance student learning outcomes.
- Facilitated engaging discussions to foster critical thinking among students.
- Evaluated student performance through regular feedback and constructive assessments.
- Collaborated with faculty to align curriculum with academic standards and learning objectives.
- Implemented innovative teaching strategies to improve classroom engagement and retention.
- Mentored students in academic writing and research methodologies for improved success rates.
- Conducted office hours to provide individualized support for student inquiries and challenges.
Education
Master of Science - Clinical Social Work
Eastern Michigan University
Ypsilanti, MI04-2003
Bachelor of Science - Psychology & Rehabilitation Counseling
Wilberforce University
Wilberforce, OH05-1979
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Process improvement
- Project manager
- Critical/Strategic thinker
- Training expert
- Servant/visionary leader
- Leadership training
- Data driven decision maker
Timeline
Adjunct Professor
Monroe Community College
09.2024 - 05.2025
Director of Operations
State of Michigan
Departmental Manager
State of Michigan
Training Analyst/Manager
State of Michigan
Master of Science - Clinical Social Work
Eastern Michigan University
Bachelor of Science - Psychology & Rehabilitation Counseling
Wilberforce University