Denise Houston

Self-motivated and results-oriented professional with wide ranging experience and expertise in problem solving and analyzing data through critical thinking. Accomplished and results-oriented customer service professional with expertise in participating in service operations and business initiatives to achieve organizational goals. Comprehensive and in-depth experience in client-focused positions with the determination to deliver world-class service. Attentive listener with an excellent aptitude for learning new software quickly. Superb accounting skills as a USDOE Student Loan Rehabilitation Supervisor. Experience in accounting functions with experience in all aspects of accounting (A/P, A/R, bank reconciliation, cash management, and month-end closing). Exceptional Interpersonal and Communication Skills – Lead in promoting confidence and maintaining long-term business relationships while successfully interfacing with people from diverse backgrounds. Problem Solving – Proven ability to troubleshoot and develop both creative and innovative solutions to bookkeeping and accounting problems. Successfully manages change by resolving and addressing issues. Work Ethic and Professionalism – Solid professional standards and an excellent record of multitasking. Maintains a clear focus on achieving bottom-line results while always ensuring more efficient operations.

FDCPA Collection practice and confidentiality agreements. Bonded &250,000$ responsible for wire transfers credit card transactions.