Denise Howell
Stonington,CT
Summary
I have extensive experience in Customer Service, Military Grocery, and Certified Nursing. I have exceptional people skills, get along well with everyone. I am a hardworking, dependable, and passionate worker. I am looking forward to the next stage of my career path.
Overview
9
9
years of professional experience
Work History
CNA
Avalon/Stoneridge
Mystic, CT
07.2023 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Medical Assistant
Hartford HealthCare Primary Care
Mystic, CT
04.2023 - 06.2023
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Unit Assistant/CNA
Sava Senior Care
Mystic, CT
05.2016 - 04.2023
- Provided administrative support to the nursing team and other healthcare professionals.
- Scheduled patient appointments and transportation\
- Filled in as a CNA on floor when needed.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Sales Representative
High Plains Marketing
Denver , CO
04.2015 - 04.2016
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
CNA Certificate - Nursing
American Professional Education Services
Norwich02-2013
GED -
Lincoln High School
Providence, RI04-2005
Skills
- Vital Signs Monitoring
- Compassionate Communication
- Complex Problem-Solving
- Patient Care
- Product Knowledge
- Complaint Resolution
- Appointment Scheduling
Timeline
CNA
Avalon/Stoneridge
07.2023 - Current
Medical Assistant
Hartford HealthCare Primary Care
04.2023 - 06.2023
Unit Assistant/CNA
Sava Senior Care
05.2016 - 04.2023
Sales Representative
High Plains Marketing
04.2015 - 04.2016
CNA Certificate - Nursing
American Professional Education Services
GED -
Lincoln High School
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