DENISE JOHNSON

Respond and send emails,process SK Orders, ship UPS orders,bill RDC stores, and check drivers in and out and give correct paperwork.

• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Operated packaging machinery to ensure efficient workflow and product integrity.
• Inspected finished goods for quality assurance, ensuring compliance with standards.
• Collaborated with team members to optimize packing processes and reduce errors.
• Maintained clean work area and adhered to safety regulations consistently.

• Delivered exceptional service during high-profile events, ensuring guest satisfaction and adherence to service standards.
• Managed food and beverage setup, maintaining organization and cleanliness throughout banquet areas.
• Collaborated with team members to execute seamless event operations, enhancing overall efficiency and effectiveness.
• Trained new staff on service protocols and best practices for optimal performance during events.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Set up banquet tables and chairs based on event requirements.

• Maintained cleanliness and organization of guest rooms according to established standards.
• Inspected rooms for maintenance issues and reported findings to management.
• Coordinated with housekeeping team to ensure timely room turnovers for guests.
• Managed inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
• Inspected guest rooms to replenish soap, paper towels and toiletries.

• Maintained cleanliness and organization of guest rooms, ensuring a welcoming environment.
• Implemented efficient cleaning procedures to enhance room turnaround times.
• Collaborated with team members to address guest requests and special requirements promptly.
• Conducted inventory checks for cleaning supplies, optimizing stock levels for operational efficiency.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.

Give assignment for housekeepers and supervisors. Answer and log incoming calls,handle lost and found and make sure housekeepers and supervisor have proper paperwork for there daily assignment.

• Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
• Promoted teamwork among colleagues by proactively assisting others when needed.