Denise Jones
New Port Richey,FL
Summary
Detail-oriented Breakfast Bar Attendant with proven experience in maintaining cleanliness, organizing supplies, and enhancing guest satisfaction. Skilled in effective communication and multitasking, consistently delivering high-quality service and receiving positive feedback from guests.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Breakfast Bar Attendant
Hampton Inn By Hilton
Odessa, Florida
05.2026 - Current
- Prepared and presented a variety of breakfast items for guests.
- Ensured cleanliness and organization of breakfast bar area for optimal guest experience.
- Delivered friendly customer service to foster guest satisfaction.
- Assisted guests with dietary preferences and food choices.
- Maintained cleanliness and organization of the breakfast bar area.
- Ensured proper food safety and hygiene standards were followed.
- Set up the breakfast area each morning for optimal guest experience.
- Monitored inventory levels and informed management of shortages to support timely restocking.
Customer Service Representative
State Farm roadside assistance
Port Richey, Florida
06.2022 - 11.2023
- Managed customer interactions through phone, chat, and email platforms.
- Assisted customers with roadside assistance requests and service inquiries.
- Resolved customer complaints and ensured satisfaction with services provided.
- Collaborated with towing services to coordinate efficient support for customers.
- Maintained knowledge of company policies and procedures to support inquiries effectively.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided timely updates on service status and estimated arrival times.
Childcare Assistant Teacher
Willeva
Port Richey, Florida
01.2023 - 07.2023
- Collaborated with lead teachers to create individualized learning plans for students.
- Supported classroom management by maintaining a safe and orderly environment.
- Monitored the safety of children at all times while they were playing or engaging in activities.
- Maintained a clean and organized classroom environment that was conducive to learning.
- Organized daily classroom routines, including snack time, story time, and outdoor playtime.
- Prepared materials and resources for daily lessons and activities.
- Communicated effectively with parents regarding children's progress and needs.
Education
Early ChildCare Education - Early Childhood Care And Education
Brewster School Technical
Tampa , Fl 01.2007 - 12.2007
Armwood High School
Seffner, FLSkills
- Food safety
- Customer service
- Classroom management
- Lesson planning
Timeline
Breakfast Bar Attendant
Hampton Inn By Hilton
05.2026 - Current
Childcare Assistant Teacher
Willeva
01.2023 - 07.2023
Customer Service Representative
State Farm roadside assistance
06.2022 - 11.2023
Early ChildCare Education - Early Childhood Care And Education
Brewster School Technical
01.2007 - 12.2007
Armwood High School