Denise J Sanchez
Bell,USA
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
years of professional experience
Work History
Support Staff Member
Mexican American Opportunity Foundation
Commerce, California
06.2025 - Current
- Assisted team members with daily operational tasks and service requests.
- Communicated effectively with team members to facilitate smooth daily operations.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained inventory levels by tracking supplies and placing orders as needed.
Eligibility Specialist
Mexican American Opportunity Foundation
Commerce, California
04.2025 - 06.2025
- Communicated with clients to gather necessary information and clarify requirements.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Processed client applications in accordance with established guidelines.
- Developed outreach campaigns to engage community members and promote programs.
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
Customer Care
Citizen Watch
11.2022 - 03.2025
- Politely addresses any customer complaints escalating to management when needed.
- Answers inbound inquiries via telephone, email, & chat regarding service and warranty procedures.
- Uses multiple systems and provides detailed technical customer support that involves troubleshooting and product information such as watch characteristics, water resistance, charging time and functionality.
- Provides prompt customer support with a professional, friendly, and patient attitude.
Education
High School Diploma -
San Antonio High School
Huntington Park, CA06-2017
Skills
- Client communication
- Application processing
- Inventory management
- Customer service
- Technical support
- Time management
Timeline
Support Staff Member
Mexican American Opportunity Foundation
06.2025 - Current
Eligibility Specialist
Mexican American Opportunity Foundation
04.2025 - 06.2025
Customer Care
Citizen Watch
11.2022 - 03.2025
High School Diploma -
San Antonio High School
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