Denise Lang
Saginaw,MI
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
11
11
years of professional experience
Work History
Cashier
Menards
Saginaw, MI
05.2026 - Current
- Operated cash register to process payments accurately, ensuring smooth transaction flow for customers
- Processed customer transactions accurately and efficiently.
- Guided customers with product inquiries and tailored recommendations to enhance shopping experience
Driver
Amazon Flex
Memphis, TN
06.2024 - Current
- Delivered packages efficiently within designated routes and timelines.
- Delivered goods and services to customers on time and in excellent condition.
- Managed time effectively to meet tight delivery schedules consistently.
- Utilized mobile apps to track deliveries and optimize routes daily.
- Communicated effectively with dispatch regarding route changes and delivery issues.
- Followed safety protocols to ensure secure delivery of packages at all times.
Customer Service Clerk
Superlo Foods
Memphis, TN
06.2023 - 04.2026
- Assisted customers with inquiries and resolved issues at the service desk.
- Process customers' payments through cash, credit card, and debit transactions
- Issued receipts and processed change.
- Maintained balanced cash drawer and reported discrepancies promptly.
- Resolved discrepancies between customer accounts and payment records.
- Scanned items at checkout to ensure accurate pricing and manage inventory.
- Maintained cleanliness and organization of the checkout area
- Reviewed invoices for accuracy prior to processing payments.
- Prepared daily reports on all processed payments.
Recruitment Coordinator
Methodist Le Bonheur Healthcare
Memphis, TN
04.2015 - 06.2024
- Coordinated recruitment events to effectively promote Methodist Le Bonheur Healthcare career opportunities.
- Provide administrative support to the Recruiters. Acted as key contact and liaison with new hires, providing guidance on pre-boarding activities.
- Conducted reference checks on applicants including work, education and licensing verification.
- Conducts criminal background checks.
- Scheduled pre-employment physical appointments for candidates to ensure compliance with hiring requirements.
- Continually monitors and tracks status of new hire pre-employment testing and forms completion.
- Confirms next steps in the onboarding process with the new hire i.e. system orientation.
- Coordinates completion and retention of employment paperwork.
- Directed applicants to appropriate computer testing locations to assess their qualifications.
- Attends New Hire orientation to smooth transition into MLH.
- Delivered organizational support and resources to new hires to facilitate successful acclimation in their new work environment.
- Provided support in onboarding new hires, ensuring a seamless transition into roles.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Education
Diploma - Medical Billing And Coding
Penn Foster Career School
Scranton, PA12-2021
Educational - General
08-1988
Skills
- Team Player
- Customer Service
- Dependable
- Computer Skills
- Time management
- Attention to detail
Timeline
Cashier
Menards
05.2026 - Current
Driver
Amazon Flex
06.2024 - Current
Customer Service Clerk
Superlo Foods
06.2023 - 04.2026
Recruitment Coordinator
Methodist Le Bonheur Healthcare
04.2015 - 06.2024
Educational - General
Diploma - Medical Billing And Coding
Penn Foster Career School