Lacy Hebert
Troy,TX
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships. I'm looking to expand my career and learn new skill.
Overview
7
7
years of professional experience
Work History
Cashier
Buckee
03.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- working on my feet/standing for 8-10 hours shifts
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Server Shift Leader
Pluckers
01.2019 - 04.2021
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
Seasonal Worker
Target
09.2017 - 02.2018
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
Education
High School Diploma -
Belton High School
Belton, TX05-2018
Skills
- Customer service
- Organization
- Quick learner
- Customer assistance
- Strong work ethic
- Team collaboration
- Strong leadership
- POS system operations
- Team leadership
- Team player
- Order packaging
- memorization
Timeline
Cashier
Buckee
03.2024 - 02.2025
Server Shift Leader
Pluckers
01.2019 - 04.2021
Seasonal Worker
Target
09.2017 - 02.2018
High School Diploma -
Belton High School
Similar Profiles
Devon RogersDevon Rogers
Truck Driver at Ryder TransportationTruck Driver at Ryder Transportation
Brooke HarrellBrooke Harrell
Business Development at HERE AT HOMEBusiness Development at HERE AT HOME
Lacy MassarLacy Massar
Store Front Cashier/Mini Groomer at Happy K9 Self-serve Dog Wash & GroomingStore Front Cashier/Mini Groomer at Happy K9 Self-serve Dog Wash & Grooming