Hi, I’m
Denise Little
McKinney,TX
Summary
Working for the same Company for 20+ years, has provided the opportunity to acquire new skill sets outside of the customary duties of medical assisting. As an organized and dependable candidate. Managing multiple priorities with a positive attitude is the goal.
Overview
24
years of professional experience
Work History
Bosley Medical Group
Medical Assistant Student
05.2000 - Current
Job overview
- Preparation of procedure room prior to patient's procedure, ensuring a clean, safe and comfortable environment for patients.
- Work side by side with the physician, retrieving any supplies and instruments needed while keeping a safe and clean environment.
- Patient coordinator - Control the flow of the day by providing direction to the doctors and support staff.
- Removal of sutures during postoperative visits.
- Prepare the patients by conducting routine medical checks of the blood pressure and thoroughly completing the intake forms.
- Conduct blood draws proficiently for PRP procedure while adhering to strict safety protocols. Skilled at preparing the PRP for the doctors.
- Properly sterilize instruments, clean and sanitize procedure rooms and work spaces.
- Crossed trained in front office duties such as, answering phones, conducting postoperative calls, check-in of patients, uploading patient photos in the system.
- Promote a positive work environment through effective teamwork and clear communication among staff members.
Rise Souffle Resturant
Head Hostess
06.2017 - 09.2019
Job overview
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Participated in regular staff meetings to discuss operational improvements, share customer feedback, or address any challenges faced by the team.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
- Ensured that all opening/closing duties were completed accurately and thoroughly each shift for optimal daily operations.
Education
American Career CollegeLos Angeles, CA
Associate of Applied Science from Medical Assisting
04.2000
Beverly Hills High SchoolBeverly Hills, CA
High School Diploma
06.1997
University Overview
- Extracurricular Activities: Track and Field
- Cross Country
Skills
- Certified Medical Assistant
- Tray Organization
- HIPAA Compliance
- Clinical Documentation
- Patient Scheduling
- Sterilization techniques
- Blood draws for PRP treatments
- Patient Assessment
- Vital signs monitoring
- CPR/AED
- Centrifuge Operation
- Office Support/ Patient coordinating
Accomplishments
- Achieved getting new office locations up and running and efficiently trained new staff. These locations are located within the U.S. as well as internationally.
Additional Information
I had the honor to be selected to represent Bosley's clinical staff at an employee appreciation ceremony held in Tokyo, summer 2012.
Timeline
Head Hostess
Rise Souffle Resturant
06.2017 - 09.2019
Medical Assistant Student
Bosley Medical Group
05.2000 - Current
American Career College
Associate of Applied Science from Medical Assisting
Beverly Hills High School
High School Diploma
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