Denise Lopez
Live Oak,CA
Summary
Accomplished Billing/Accounting Manager with a strong track record at Northwest Freightway Inc, recognized for enhancing productivity through the successful implementation of a new billing system. Expertise in bank account reconciliations and staff training drives business growth while effectively resolving complex billing issues. Bilingual in Spanish, combining analytical skills and interpersonal abilities to promote team development and ensure financial accuracy.
Overview
14
14
years of professional experience
Work History
Billing/Accounting Manager
Northwest Freightway Inc
Yuba City, USA
02.2016 - Current
- Provided support to Accounts Payable department when needed regarding vendor inquiries or dispute resolution.
- Helped customers to bring accounts into good standing by implementing payment plans.
- Analyzed competitors and market trends to facilitate business growth.
- Implemented new billing system software, resulting in an increase in productivity.
- Monitored delinquent accounts and worked with collections department if necessary.
- Resolved billing issues by applying knowledge and completing in-depth research.
- Developed or analyzed information to assess current or future financial status of firms.
Assistant Manager II
Factory 2 U
Yuba City, USA
03.2011 - 01.2015
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Established processes for monitoring customer satisfaction levels.
- Reviewed completed work to verify consistency, quality, and conformance.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Assigned work and monitored performance of project personnel.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Communicated regularly with customers to gain insights into their needs.
Education
Associate of Science - Nursing
Yuba College
Marysville, CASkills
- Bilingual in Spanish,
- Bilingual communication
- Bank account reconciliations
- Invoicing
- Staff training and development
- Budget compliance
- Profit and loss monitoring
- Audit coordination
References
Upon request
Timeline
Billing/Accounting Manager
Northwest Freightway Inc
02.2016 - Current
Assistant Manager II
Factory 2 U
03.2011 - 01.2015
Associate of Science - Nursing
Yuba College
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