Denise Maida
Staten Island,NY
Summary
Compassionate Certified Recovery Peer Advocate supporting individuals in recovery through peer advocacy, emotional encouragement, and recovery guidance. Handles appointment coordination, transportation, intake screening, and referrals to treatment and public assistance resources while promoting relapse prevention, coping skills, and clear client communication.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Certified Recovery Peer Advocate
Northwell Health
Staten Island, New York
10.2025 - Current
- Supported Northwell Health patients with peer advocacy and emotional encouragement.
- Developed effective strategies for managing difficult conversations with clients.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
Certified Recovery Peer Advocate
Christopher’s Reason
Staten Island, NY
02.2021 - 10.2025
- Strengthened client communication through problem-solving, active listening, and professional follow-up.
- Supported client progress through support groups and one-on-one meetings.
- Promoted healthier habits through behavior modeling and patient education, while guiding clients on life skills and coping mechanisms.
- Expanded access to public benefits by facilitating Medicaid recertifications, assisting with public assistance applications, and providing client accompaniment to offices in Staten Island and NYC.
- Supported clients by accompanying them to public assistance offices, ensuring they received necessary resources and assistance.
- Improved access to support through high-volume phone system coverage and accurate caller routing.
Education
High School -
New Utrecht High School
Brooklyn New York01-1994
Skills
- Recovery support
- Peer support
- Substance abuse awareness
- Problem-solving skills
- Crisis intervention
- Behavioral health
- Peer support ethics
- Problem-solving skills
- Substance abuse awareness
Certification
- CRPA 2023
References
References available upon request.
Timeline
Certified Recovery Peer Advocate
Northwell Health
10.2025 - Current
Certified Recovery Peer Advocate
Christopher’s Reason
02.2021 - 10.2025
High School -
New Utrecht High School