Denise Maldonado
Albuquerque,NM
Summary
Dynamic entrepreneur and grant writing expert with a proven track record at ProGrants, LLC, and Navajo Community College. Excelled in business development, enhancing customer relations, and securing funding through strategic partnerships website design and development, and social media marketing. Skilled in MS Office and team leadership, significantly increasing client satisfaction and grant awards.
Overview
19
19
years of professional experience
Work History
Small Business Owner
ProGrants, LLC
11.2023 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans, budgets, and milestones for nonprofit clients.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Consulting Grant Writer
Navajo Community College
01.2006 - 01.2008
- Built strong partnerships with donating clients by understanding their mission, vision, and organizational culture, resulting in more effective grant writing strategies.
- Assisted the college in developing clear objectives and measurable outcomes for successful grants management.
- Increased the number of awarded grants by maintaining a comprehensive database of funding sources.
- Prepared, submitted and managed grant proposals to foundation, governmental and other sources.
- Successfully lobbied both the Navajo Nation and US Congress for appropriated funds.
Nonprofit Consultant
Self Employed Writer & Web Designer
Albuquerque , New Mexico
05.2007 - 11.2023
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
Master Of Arts Work - Homeland Security
Penn State University
Philadelphia, PAMaster Of Arts - Political Science And Government
American Military University
Virginia Beach, VAJuris Doctor - Law (Pre-Law)
University of Washington DC Law School
Washington, DCBachelor Of Arts - Political Science/International Relations
University of Arizona
Tucson, AZ08.1999
Skills
- Small business operations
- Planning and execution
- Vendor Relations
- Business marketing
- Business Development
- Business management and development
- Budget Management
- Staff hiring
- New business launch
- Customer Service
- Customer Service Management
- Decision-Making
- Teamwork and Collaboration
- Customer Relations
- Team Leadership
- Relationship Building
- Desktops, Laptops, and Mobile Devices
- Calendar Management
- Schedule Management
- Proficient in MS Office Word, PowerPoint and PDF
- Social Media Marketing
- Facebook Content Creation
- Youtube Video Editing
- Tiktok Video Content Creator
- Website Development
Timeline
Small Business Owner
ProGrants, LLC
11.2023 - Current
Nonprofit Consultant
Self Employed Writer & Web Designer
05.2007 - 11.2023
Consulting Grant Writer
Navajo Community College
01.2006 - 01.2008
Master Of Arts Work - Homeland Security
Penn State University
Master Of Arts - Political Science And Government
American Military University
Juris Doctor - Law (Pre-Law)
University of Washington DC Law School
Bachelor Of Arts - Political Science/International Relations
University of Arizona