Summary
Overview
Work History
Education
Skills
Timeline
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Denise Maples

Lebanon,TN

Summary

Dynamic market stylist with a proven track record at Talbots, excelling in client retention and sales expertise. Recognized for enhancing customer experiences through personalized styling and impactful presentations. Strong leader skilled in team collaboration and development, driving significant improvements in store performance and customer satisfaction.

Overview

15
15
years of professional experience

Work History

Market Stylist

Talbots
03.2022 - 07.2025
  • Styled and curated seasonal collections to enhance customer shopping experience.
  • Provided personalized styling consultations, fostering strong client relationships.
  • Coached and trained area stylists on the role, expectations, and leading and demonstrating the selling culture.
  • Created a fun, enhanced customer/associate experience by hosing up to 80 Trunk Show presentations per season in stores across the brand.
  • Collaborated with brand executives and business partners to develop strategies to elevate the customer experience and increase sales.
  • Analyzed customer feedback to refine tools and techniques and improve client satisfaction.
  • Developed training materials and tools that enhanced performance, selling skills, and product expertise company wide.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients and staff.
  • Monitored current trends to understand fashions and better serve customer needs.

Store Manager

Talbots
07.2014 - 03.2022
  • Managed daily store operations, ensuring optimal inventory levels and product availability.
  • Trained and mentored staff to enhance customer service and operational efficiency.
  • Implemented sales strategies, increasing overall store performance and customer satisfaction.
  • Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
  • Oversaw scheduling and staffing to maintain adequate coverage during peak hours.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Developed associates to leaders by leveraging their natural talents, coaching and feedback.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.

Assistant Store Manager

New York & Company
08.2010 - 07.2014
  • Supervised daily operations to ensure store efficiency and optimal customer service.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Implemented inventory management systems to streamline stock control processes.
  • Analyzed sales data to identify trends and enhance product placement strategies.
  • Resolved customer inquiries and complaints, improving overall satisfaction ratings.
  • Collaborated with upper management to align operational goals with business objectives.
  • Conducted performance evaluations, providing constructive feedback for employee development.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.

Education

Bachelor of Arts - Psychology

University of Tennessee
Knoxville, TN

Skills

  • Customer service and hospitality
  • Teamwork and collaboration
  • Excellent communication
  • Relationship building and management
  • Outstanding client retention
  • Multitasking and organization
  • Product merchandising
  • Strong leader
  • Sales expertise
  • Upselling and cross selling
  • Presentations and demonstrations
  • Highly motivated self-starter

Timeline

Market Stylist

Talbots
03.2022 - 07.2025

Store Manager

Talbots
07.2014 - 03.2022

Assistant Store Manager

New York & Company
08.2010 - 07.2014

Bachelor of Arts - Psychology

University of Tennessee

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Denise Maples