Denise Marquez
San Antonio,TX
Summary
Strategic and results-driven professional dedicated to enhancing sales through customer education and empowerment, with robust expertise in the dental industry. Proven track record of building partnerships, driving revenue growth, and optimizing account performance through tailored clinical education and innovative workflow solutions. Skilled in analyzing market trends and customer feedback to inform product development, leveraging data-driven insights to enhance product features and overall performance. Strong understanding of cross-functional collaboration and agile methodologies, ensuring alignment with organizational goals while fostering a culture of innovation.
Overview
14
14
years of professional experience
Work History
Clinical Product Specialist
Henry Schein Orthodontics, Inc.
04.2023 - 09.2025
- Onboarded top-tier DSO and JDE dental accounts by 96% of the East Coast and 94% Central Regions to adopt the new aligner system, generating $3M in case submission sales within six months.
- Led the development and implementation of educational content and delivered targeted training programs to improve product adoption, workflow efficiency, and patient outcomes.
- Partnered with DSO decision-makers to assess needs, implement tailored solutions, and expand product utilization.
- Conducted virtual, in-person, and on-demand presentations, supporting CE events and as an HSO speaker to strengthen brand presence.
- Customized product, software, and case management training to optimize clinical and operational results, while resolving moderate-scope challenges by analyzing data, identifying solutions, and applying best practices.
Dental Assistant Program Director
Concorde Career College
03.2021 - 06.2022
- Developed and executed strategic plans to increase program enrollment, aligning with organizational growth goals.
- Managed program budgets, optimized marketing and recruitment initiatives, and improved operational efficiency.
- Built and maintained strong partnerships with industry stakeholders to support clinical training and job placement.
Dental Assistant Instructor/Lead Instructor
Concorde Career College
10.2013 - 03.2021
- Facilitated approximately 960 hours of lecture and clinical exercise annually, resulting in the successful graduation of about 70 students per class while securing a 100% RDA pass rate and a greater than 80% employment rate after externship.
- Assist the program director with the maintenance and serviceability of clinical equipment and supplies valued at over $100k without loss; ensure a high-caliber facility for training.
- Supported the program director with the development and implementation of a virtual curriculum during an economic shutdown due to COVID-19; provided direction for six instructors, ensuring the continuity of training for over 80 students successfully.
Dental Assistant Externship Coordinator
Concorde Career College
05.2011 - 07.2012
- Recruited and secured over 30 dental facilities through cold-calling and in-person visits in support of the Dental Assisting Program’s need for student externship; maintained 84% job placement.
- Conducted approximately 30 site visits per month to evaluate students’ externship performance; mentored students to ensure graduation requirements were met, and maintained communication with the clinic manager, School’s dean, and the program director.
- Maintained positive relationships with local dental facilities by preparing students to enter the workforce; ensured all students understood their expectations while maintaining a professional appearance and attitude.
Education
BS - Biology
University of Texas at El Paso
El Paso01.2015
Registered Dental Assistant - undefined
Career Centers of Texas El Paso
El Paso01.2000
Skills
- Analytical problem-solving
- B2B sales expertise
- Stakeholder engagement
- Product training
- Salesforce and Microsoft Office skills
- Creative content production
- Conflict resolution
- Client support
- Product knowledge training
- Customer relationship management
- Executing product launch strategies
Languages
Spanish
Native or Bilingual
Timeline
Clinical Product Specialist
Henry Schein Orthodontics, Inc.
04.2023 - 09.2025
Dental Assistant Program Director
Concorde Career College
03.2021 - 06.2022
Dental Assistant Instructor/Lead Instructor
Concorde Career College
10.2013 - 03.2021
Dental Assistant Externship Coordinator
Concorde Career College
05.2011 - 07.2012
Registered Dental Assistant - undefined
Career Centers of Texas El Paso
BS - Biology
University of Texas at El Paso