Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Denise McKee

Roseville,CA

Summary

Dedicated concierge with a strong background in customer service and hospitality. Known for creating welcoming experiences and resolving issues promptly, ensuring high visitor satisfaction.

Overview

22
22
years of professional experience

Work History

Concierge at Assisted Living Community

Ivy Park at Roseville
Roseville
02.2024 - Current

Created a welcoming experience for elderly clients by managing front desk interactions. Enhanced visitor satisfaction through friendly and professional greetings. Contributed to a positive atmosphere that encouraged repeat visits.

Lead Server

Ivy Park
Roseville
02.2024 - Current
  • Supervised daily operations, ensuring exceptional service quality and guest satisfaction.
  • Trained and mentored new servers, enhancing team performance and service efficiency.
  • Developed and implemented streamlined processes for order taking and delivery.
  • Resolved customer complaints promptly, maintaining positive dining experiences.

Housekeeper

Self
Roseville, CA
01.2004 - Current
  • Maintained cleanliness and organization in residential spaces, ensuring high standards of hygiene.
  • Developed efficient cleaning routines to optimize time management and resource allocation.
  • Trained and mentored new staff on effective cleaning techniques and safety protocols.
  • Implemented inventory management systems for cleaning supplies, reducing waste and costs.
  • Collaborated with clients to develop customized housekeeping plans that meet specific needs.

Education

High School Diploma -

OFiach College
Ireland
06-1997

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Proactive attitude
  • Telephone etiquette
  • Team player mentality
  • Hospitality
  • Exceptional communication
  • Maintaining composure

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • I enjoy helping others and giving back to the community
  • Participating in local clean-up initiatives
  • Baking
  • Reading
  • Dancing
  • Gym Workouts
  • Knitting and Crocheting
  • Volunteer Work

Timeline

Concierge at Assisted Living Community

Ivy Park at Roseville
02.2024 - Current

Lead Server

Ivy Park
02.2024 - Current

Housekeeper

Self
01.2004 - Current

High School Diploma -

OFiach College
Denise McKee