Denise Mendoza
Stockton,CA
Summary
Flexible hard worker fluent in two languages with exceptional hospitality skills seeking opportunity to join Emirates airline as cabin crew member. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Thrives in team-centered environment. Looking to apply skills in new file focused on serving international clientele.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
DaVita
Lodi, CA
03.2023 - Current
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Ensured that all medical equipment was properly maintained and sterilized.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Customer Service Representative
Town Insurance Services
Lodi, CA
03.2021 - 03.2023
- Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed strong relationships with clients by providing exceptional customer service.
- Provided detailed explanations of insurance coverage and policy limitations to customers.
- Facilitated communication between customers and third-party service providers.
Chiropractic Assistant
Irwin Chiropractic Inc.
Stockton, CA
03.2018 - 03.2021
- Accurately entered data into computer systems related to patient visits or treatments received.
- Answered patient questions regarding their care plan or billing inquiries.
- Maintained patient records and updated information in the electronic health record system.
- Completed paperwork related to billing procedures accurately according to established protocols.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
Education
Esthetics License -
Federico Beauty Institute
Sacramento10.2021
Associate of Science - Registered Nurse
San Joaquin Delta College
Stockton, CASkills
- Emergency Response
- Professional Bedside Manner
- Medical Equipment Operation
- Sterilization techniques
- Information Protection
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Bikram Yoga Instructor
- Licensed Esthetician
References
References available upon request.
Timeline
Patient Care Technician
DaVita
03.2023 - Current
Customer Service Representative
Town Insurance Services
03.2021 - 03.2023
Chiropractic Assistant
Irwin Chiropractic Inc.
03.2018 - 03.2021
Esthetics License -
Federico Beauty Institute
Associate of Science - Registered Nurse
San Joaquin Delta College