Denise Moore
Sanger,CA
Summary
Innovative and forward-thinking Event Director with 30 years of experience leading widely diverse, high-impact events. Passionate public relations and marketing expert with ideal analytical and project management skills for vibrant and fiscally successful events. Dedicated to customer focus, clear communication and satisfied attendee experiences.
Overview
28
28
years of professional experience
Work History
Marketing Director
Fresno Monsters Junior Ice Hockey Club
11.2021 - Current
- Enhanced event attendee satisfaction by implementing innovative event management strategies and techniques increasing overall attendance by 25%.
- Streamlined event planning processes for increased efficiency and reduced operational costs.
Ice Hockey Official
United States Premier Hockey League
10.2021 - Current
- Streamlined communication with coaches and referees by providing timely updates on scoring changes and discrepancies.
- Reduced errors by 15% in scoring records through meticulous attention to detail when documenting game statistics
Hotel General Manager
Hotel Burgess
08.2007 - 12.2008
- Ensured smooth event operations through diligent coordination with vendors and staff members.
- Increased hotel occupancy rates by 33% through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
- Improved overall employee satisfaction by designing and executing targeted employee engagement initiatives.
Director of Group Sales
Palace Entertainment, D.b.a. Boomers
06.1996 - 04.2003
- Improved employee performance and customer satisfaction by designing and implementing effective training programs.
- Boosted attendee engagement by meticulously planning and organizing trade show booth layouts.
- Hired, trained, scheduled, supervised staff and kept employees compliant with company policies and procedures.
Skills
- Creative Direction
- Team Leadership
- Risk Assessment
- Brand Management
- Decision Making
- Adaptability
Timeline
Marketing Director
Fresno Monsters Junior Ice Hockey Club
11.2021 - Current
Ice Hockey Official
United States Premier Hockey League
10.2021 - Current
Hotel General Manager
Hotel Burgess
08.2007 - 12.2008
Director of Group Sales
Palace Entertainment, D.b.a. Boomers
06.1996 - 04.2003
Sierra Massage School
Affiliations
- Reveal, Woman's Business Mentor Group
- Fresno Falcons Alumni Association
Activities
United States Premier Hockey League, Off-Ice Official,Scorekeeper and Game Day Liaison
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