Denise Morris
Canton,OH
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
14
14
years of professional experience
Work History
Supervisor
Rite Aid
09.2020 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Educated staff on organizational mission and goals to help employees achieve success.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Conducted routine inspections to check quality and compliance with established specifications.
Supervisor
Marc's Stores
08.2016 - 09.2020
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Educated staff on organizational mission and goals to help employees achieve success.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated customer needs and feedback to drive product and service improvements.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Shipping and Receiving Supervisor
Suarez
07.2010 - 08.2016
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Monitored progress of tasks to provide feedback for improvement.
- Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
Education
No Degree - Social Work
Stark State College
Canton, OHHigh School Diploma -
Mckinley High School
Canton, OH08.2000
Skills
- Goal-Oriented
- Improvement plan knowledge
- Inventory Control
- Processes and procedures
- Inventory Oversight
- Process Monitoring and Improvement
- Strategic Planning
- Idea Development and Brainstorming
- Audit reporting
1999-2000 Marine Corps PVT
Was in Marine Corps from 1999- 2000. It was more of a boot camp setting . Learned a lot about discipline, structure, and responsibilities. Was certified on a lot of weapons and gear. Had to leave due to health and personal problems.
Timeline
Supervisor
Rite Aid
09.2020 - Current
Supervisor
Marc's Stores
08.2016 - 09.2020
Shipping and Receiving Supervisor
Suarez
07.2010 - 08.2016
No Degree - Social Work
Stark State College
High School Diploma -
Mckinley High School